Amazon Integration Plus

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on any live app. Sometimes orders don't import, it means orders on Amazon don't get shipped on time and badly affect our account health. Sometimes orders import days / weeks later, after the order has already been manually imported. Its impossible for staff to know this and so they go ahead and pack a duplicate order. I would advise anybody against using it if there is any other program out there whatsoever which can do similar functions, inevitably you will find this app is far, far more expensive when you have accounted for the mess it leaves your business in.

This is the app which i looking for long time ago. Now I can start to collect the sales from amazon, the support team very good and strong to solve the problems. Highly recommended.

Easy to install and use, we are synchronizing Orders and Inventory. Good and fast customer service.

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.

We have been using this app for about a month now and it has worked as described. Support has been helpful. We would definitely recommend it.

I'm still learning how to use it, but I like it so far the problem im having is the company i paid to set up my site didnt upload the right API's for my products so im having trouble linking my products

I have tried many apps and this one is the best one so far. It's cheaper than the others, and you can connect multiples accounts with different sellers' accounts. It can automatically update inventory stocks and update shipping information. The app has a very good users interface, even though it's hard to understand at first. The developers are always ready to answer all your questions and even have live meetings with you to guide you through everything step by step. One thing they could add: The shipping rates should be synced from Amazon FBA and need to setup manually right now.

Cost me HUNDREDS OF THOUSANDS of dollars this past Q4. Syncing went off, didn't import orders and customer support made a pop up banner that apologized for this issue rather than ever contacting me. Biggest piece of crap app and support I've dealt with in 15 years of using shopify.

I think this is a very efficient app and easy to navigate where it's so easy to get lost in so many details on Amazon. Keterson is my marketing strategist and he has been the most helpful person on the world. Thank you so much for the experience.