รีวิว (202)

การให้คะแนนโดยรวม
4.2
จำนวนต่อระดับคะแนน
  • 68% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 3% ของการให้คะแนนคือ 3 ดาว
  • 5% ของการให้คะแนนคือ 2 ดาว
  • 21% ของการให้คะแนนคือ 1 ดาว
31 กรกฎาคม 2024

Helpful customer support.

naturesturn.com
สหรัฐอเมริกา
เกือบ 3 ปี ในการใช้แอป
Feed.Biz ตอบแล้ว 2 สิงหาคม 2024

We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall customer experience! Thanks for the amazing review!

20 ธันวาคม 2024

Best Customer service

eMotors Warehouse
แคนาดา
9 วัน ในการใช้แอป
Feed.Biz ตอบแล้ว 16 มกราคม 2025

Thanks for the great review! That's what we aim to provide and we're glad you're experiencing it.

แก้ไขเมื่อ 15 ธันวาคม 2024

UPDATE
app is down on shopify side.. can't access to settings anymore since more than 1 month.. asked for support on website and support site and i didn't got any reply in 20 days.. and i pay the 89$ package with VIP live support... i'm not satisfied at all
-----------------------------
I'm using this to sync Shopify with Amazon
i already know CommonServices as i come from Prestashop and was using their module..
on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one..
5 stars for now

Gioielleria Capodagli
อิตาลี
มากกว่า 4 ปี ในการใช้แอป
13 กันยายน 2024

Very easy to use and a very useful support team.

Coffee King UK
สหราชอาณาจักร
4 วัน ในการใช้แอป
Feed.Biz ตอบแล้ว 23 กันยายน 2024

That's fantastic to hear! We strive to make our app intuitive and easy to use, so we're thrilled you're finding it a breeze. And we're always proud to hear that our support team is helpful and responsive. We're here for you every step of the way!

2 พฤษภาคม 2024

When this app works, it works well to do the things we need.

But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.

Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.

Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.

Moments With The Book
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Feed.Biz ตอบแล้ว 5 มิถุนายน 2024

We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with the syncing of your orders automatically if there's still any. Rest assured, our team is diligently working on improving the automatic sync of the app.

14 พฤษภาคม 2024

I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!

Béa Fertility
สหราชอาณาจักร
21 วัน ในการใช้แอป
Feed.Biz ตอบแล้ว 28 พฤษภาคม 2024

We're thrilled you had a great experience! Thanks for the fantastic review! We'll share this with him and always here when you need help!

แก้ไขเมื่อ 22 พฤษภาคม 2025

Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They are good now at fixing anything that goes wrong.

AllOne Wellness
แคนาดา
มากกว่า 3 ปี ในการใช้แอป
แก้ไขเมื่อ 9 เมษายน 2024

It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.

JemJem
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
18 ตุลาคม 2024

Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.

Siqual-Design
โรมาเนีย
ประมาณ 1 เดือน ในการใช้แอป
19 มิถุนายน 2024

Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.

Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.

THANK YOU!

Nordic Tests ApS
เดนมาร์ก
7 วัน ในการใช้แอป
Feed.Biz ตอบแล้ว 28 มิถุนายน 2024

We're very thankful for your amazing rating! Your support fuels us to improve our app even more!