评论 (279)

整体评分
4.2
每个评分等级的数量
  • 68% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 4% 的评分是 2 星
  • 20% 的评分是 1 星
编辑时间:2023年7月26日

** update 7/26/2023

Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would ...

Ice 'N' Fire
加拿大
接近3年 人在使用应用
编辑时间:2022年8月1日

The App has always been amazing until last 2 weeks. It does not work properly anymore. I have to execute manually all the tasks. I have sent several support mails and I always get a message telling me they are updating the server. Extremely frustrated as they have always been brilliant and their product used to work perfectly. I will be happy to change my review as soon as they fix it, as their ...

Híper Ocio
西班牙
2年多 人在使用应用
2023年4月17日

As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
"Hi Chris,

Thank ...

Cool Water Products
美国
大约2年 人在使用应用
Feed.Biz已回复 2023年8月30日

Dear Cool Water Products team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our ...

2022年7月10日

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

Pride.Direct
德国
大约2年 人在使用应用
Feed.Biz已回复 2022年7月11日

Dear Pride.Direct,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of ...

编辑时间:2023年3月30日

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating.
Perhaps it is time to ...

Treshers
美国
接近2年 人在使用应用
Feed.Biz已回复 2021年5月24日

We are sorry that you got that feeling, our support is based in the Americas, Europe, and Asia. Regarding the SKU, there are many ways to make them match, as it is a huge App ...

2024年1月16日

We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's

Gamefish
英国
接近2年 人在使用应用
Feed.Biz已回复 2024年1月19日

Dear Gamefish,

We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve ...

2023年9月22日

sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.

Massive Music Store
意大利
接近2年 人在使用应用
Feed.Biz已回复 2024年6月10日

We're so sorry to hear about the issues you've had with the app. We understand this can be frustrating, and we truly apologize for the inconvenience.

We've reached out to you ...

2023年2月15日

You must stay away from this app! I have used this for over 2 years. Worked great until last Summer. Completely stopped working for several weeks. Eventually was somewhat working again and in the last 2 months completely stopped again. Orders do not sync, shipping does not sync, inventory does not sync. I see errors in the logs "Developer is blocked from calling these apis". Even worse, they will ...

PoolAndSpaFlow
美国
接近2年 人在使用应用
Feed.Biz已回复 2023年8月30日

Dear PoolAndSpaFlow team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...

编辑时间:2023年3月4日

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Doggylips.Com LLC
美国
1年多 人在使用应用
2023年4月7日

The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and ...

Sockfly
美国
1年多 人在使用应用
Feed.Biz已回复 2023年4月17日

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...