整体评分
3.5
每个评分等级的数量
  • 64% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 5% 的评分是 2 星
  • 22% 的评分是 1 星
2021年9月2日

Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!

East West Shop Inc
美国
3年多 人在使用应用
Feed.Biz已回复 2021年9月9日

Thanks a lot for your nice review, and don't hesitate to inquire about our support whenever you need it, it also helps to improve the solution.

编辑时间:2024年4月9日

It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.

JemJem
美国
3年多 人在使用应用
编辑时间:2020年5月28日

I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.

HORST
德国
3年多 人在使用应用
Feed.Biz已回复 2020年5月30日

Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.

2020年4月6日

A great app for synchronizing products, orders etc. from Shopify to Amazon.

And Olivier does a wonderful job, in case you should have questions.

Thanks a lot! :)

Joya Shop EU
德国
大约3年 人在使用应用
2021年10月10日

Great app, does everything you need to connect your store to amazon. Very straightforward and easy to use once you understand it. Support is great too.

Manchester Factory
澳大利亚
大约3年 人在使用应用
Feed.Biz已回复 2021年10月10日

We were both thinking nobody works on Sunday and we talked, funny. I'm glad you appreciate the comprehensivity, which could be complex sometimes, of our App. Do not hesitate anytime, even on Sunday :)

2021年1月6日

I don't normally leave reviews, but customer service that goes above and beyond deserves to be commended. If you are considering this app, download it! If you have questions or run into an issue, they will help you figure out any obstacle. Unlike other customer service centers, where you are connected to numerous representatives and often have to explain the problem over and over, either because you have to call more than once or because no one knows how to resolve the issue, so transfer you from one person to another, they don't do that! someone else, My representative Olivier was amazing! I never had to explain my problem more than once and only dealt with him. He is highly knowledgeable and understands all aspects of the App, Shopify, and Amazon. He has patience and can clearly explain how to solve a problem. He also offered advice regarding Amazon approvals. Finally, he made changes to the app, so that my brands and variants would upload correctly. If that wasn't enough, the app consistently adds new features to make it even better. What more could you ask for!

AVAH NEW YORK
美国
大约3年 人在使用应用
2021年5月24日

We started last week with a this app, and we paid for them to customize our products to upload to amazon. They just uploaded one category and they did it without any problem,they customized it as we requested. Customer service has being very friendly and fixed all the issues very fast I will update this review at the end.

Amalia J. & Boutique
美国
接近3年 人在使用应用
2021年2月21日

App works as mentioned and price is relatively reasonable. I had some big troubles early on importing products lacking UPC as well as certain variants not being coded properly. An agent with the app helped me get everything straight and now all my listings are publishing perfectly. Now, this process took 20ish days to fully resolve. My rep was in contact with me often, but I never felt like it was not going to be resolved or worked on diligently. I am pretty satisfied with that service. Since the upload completed 2 days ago I have netted 6 additional sales. Since starting with the app I have added an additional 40 sales and ship all orders through Shopify. Probably a customer for life on this one.

BrycesDice
美国
接近3年 人在使用应用
2021年10月22日

The app works well in sending product information to Amazon.
The support team has also been amazing and willing to help.

August Berg
新加坡
2年多 人在使用应用
Feed.Biz已回复 2021年10月23日

This is a please to host such a good brand and team, thanks a lot for your nice review, don't hesitate to contact us anytime.

编辑时间:2024年4月27日

I haven't found a way to import all of my Amazon orders, in one single swoop, but their support was very responsive, and they are working on this issue diligently. All good for now. I'll report back here, if "page by page" continues to be the only way to import orders from AZ....but for now, the app seems to be doing what it should.

Here we are, end of April, 2024.
I like the app, but it is lacking one major feature.
After it imports an Amazon order, it never updates the tracking status. So, all of your Amazon orders that this app imported, will remain "Unfulfilled", unless you manually update each one yourself.

They love to tell me there's nothing they can do about that, which is a bogus response.

They pull the AZ orders in, then I may fulfill some (or all) on AZ or in Shipstation...but since this app pulled them in, they will never show fulfilled within Shopify.

Sorry, but that's a show-stopper to me.

Woodchucks Wood
美国
2年多 人在使用应用
Feed.Biz已回复 2021年10月26日

We understand that sometimes migrations from one App to another are difficult, and we really appreciate that you understand that. Thank you for this note, if our solution is not perfect, this note is a real motivation to make it evolve. Your feedback has helped us a lot. Please feel free to contact us at any time.