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Le paramétrage de ce connecteur est assez complet et les données beaucoup plus riches que d'autres connecteurs MarketPlace Amazon.
Il a cependant fallu plus d'un mois d'échanges pour avoir un fonctionnement automatique d'import régulier des commandes de Amazon vers Shopify, mais nous y sommes arrivés.
Merci à Harvey de Common Services pour la persévérance.
Thank you for your feedback! We're happy our app is working for you. We acknowledge the setup took time and will consider this for improvements. We appreciate your patience.
为什么每次我绑定到第三个店铺,插件就无法访问,卸载重装才可以,然后又重新绑定到了第三个又无法访问,这个问题到底该如何解决?!!!!!!
We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!
not good, i was really looking forward to connecting through this app. too many obstacles (need a professional amazon seller central acc, need account verification, need to sync and assign all countries, error codes when trying to connect through feed.biz, could not get the feed.biz to change to uk kept defaulting to US) too much hassle to continue
We're sorry you encountered so many obstacles during setup. We understand your frustration. We've reached out via email to assist further. Thank you for your review.
Keterson has been absolutely outstanding from the start – responsive, knowledgeable, and always willing to go the extra mile to help. His support was fast, clear, and incredibly helpful throughout the entire process.
On top of that, the app itself is fantastic – it has saved our team a huge amount of operational time and streamlined several of our workflows. It’s a powerful tool backed by a support team that truly cares about their users.
Thank you, Keterson and team!
Thanks for sharing this incredible experience you had! Your feedback and support help us a lot.
It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it!
Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!
This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!
Excelente atención al cliente!!!
Fantastic review! Thanks for your continued support.
I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!
We're thrilled you had a great experience! Thanks for the fantastic review! We'll share this with him and always here when you need help!
Goede app, kan het zeker aanraden. Helpt ons met orders verwerken en de support is top!
Thank you so much for the amazing 5-star review! We appreciate you sharing your experience. This means a lot to our business!
It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.
Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.
Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.
THANK YOU!
We're very thankful for your amazing rating! Your support fuels us to improve our app even more!