評論 (280)

整體評分
4.2
各級評分數量
  • 69% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 20% 的評分為 1 顆星
2023年4月17日

As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
"Hi Chris,

Thank ...

Cool Water Products
美國
使用應用程式 大約2年
Feed.Biz 已回覆 2023年8月30日

Dear Cool Water Products team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our ...

2022年7月10日

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

Pride.Direct
德國
使用應用程式 大約2年
Feed.Biz 已回覆 2022年7月11日

Dear Pride.Direct,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of ...

編輯時間:2023年3月30日

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating.
Perhaps it is time to ...

Treshers
美國
使用應用程式 接近2年
Feed.Biz 已回覆 2021年5月24日

We are sorry that you got that feeling, our support is based in the Americas, Europe, and Asia. Regarding the SKU, there are many ways to make them match, as it is a huge App ...

2024年1月16日

We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's

Gamefish
英國
使用應用程式 接近2年
Feed.Biz 已回覆 2024年1月19日

Dear Gamefish,

We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve ...

2023年9月22日

sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.

Massive Music Store
義大利
使用應用程式 接近2年
Feed.Biz 已回覆 2024年6月10日

We're so sorry to hear about the issues you've had with the app. We understand this can be frustrating, and we truly apologize for the inconvenience.

We've reached out to you ...

2023年2月15日

You must stay away from this app! I have used this for over 2 years. Worked great until last Summer. Completely stopped working for several weeks. Eventually was somewhat working again and in the last 2 months completely stopped again. Orders do not sync, shipping does not sync, inventory does not sync. I see errors in the logs "Developer is blocked from calling these apis". Even worse, they will ...

PoolAndSpaFlow
美國
使用應用程式 接近2年
Feed.Biz 已回覆 2023年8月30日

Dear PoolAndSpaFlow team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...

編輯時間:2023年3月4日

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Doggylips.Com LLC
美國
使用應用程式 1年多
2023年4月7日

The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and ...

Sockfly
美國
使用應用程式 1年多
Feed.Biz 已回覆 2023年4月17日

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...

2023年3月26日

Just an incredibly frustrating experience. I have been holding off switching apps due to the amount of work it has taken us to set up Amazon integrations and the work involved in find the right one that works with what we are doing. Enough is enough, especially considering the magnitude of this new malfunction. The hardest part during all the glitches is the lack of communication; the app will ...

Solar Pool Supply
美國
使用應用程式 1年多
Feed.Biz 已回覆 2023年4月17日

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...

2023年3月26日

TERRIBLE COMMUNICATION! See what I did there? I told you where we stand. Meanwhile the app goes down for days and they say nothing or they throw up a pop-up trying to make us feel bad for them because Amazon is making them do some work. DO NOT USE THIS APP.

All they had to do to avoid this 1 star review was tell us when the most recent problem would be fixed. They didn't and I couldn't wait any ...

Hand and Foot Remastered
美國
使用應用程式 1年多
Feed.Biz 已回覆 2024年6月12日

We apologize for the experience and the frustration this has caused. We have reached out to you via email to make things right. Rest assured, our team is diligently working ...