Reviews (266)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.

March 29, 2021

The app is great. easy to synchronise products to multiple Amazon Accounts at one place with just a simple select. The app actually doesn't have any Problem but if you don't understand anything they are there to help you out. their 30 days free trials is like 60 days free trials. because after the 30 days they won't charge you they charge at the end of second month. all Features are availlable during the free trials. what may be a Problem is that during product matching make sure you match your product with the correct Amazon product. i made a mistake and i matched my products with wrong products i had almost 20 - 30 orders on the day i conected the app to Amazon. i was not having those products in my shop but i later found them on Aliexpress.. it was a good mistake i think. Make sure you know how selling on Amazon works. Don't synchronise more products on Amazon if you don't have enough start up capital..
just imagine pushing all your products to Amazon...The next day you will wake up and see 1000 orders if you don't have money what do you do?
also read Amazon selling policy so that you will not blindly synchronise a Prohibited product to Amazon. You may need Barcodes GS1 or applied GS1 exemption to list your own products else use product matching. There Videos to guide you synchronise your products

Hot This Year
Germany
2 months using the app
February 4, 2022

I use this app to sync inventory and orders between Shopify and Amazon and it seems to be working well so far.

Pearl Key
United States
2 months using the app
October 14, 2020

This app allowed us to simplify our amazon management process 10 fold. Its price is reasonable and allowed us to eliminate 3 other external tools for managing amazon orders. Their support is great and they always find a solution for any thing we come up with.

J2Games.com
United States
2 months using the app
Edited November 10, 2020

Without this app, I don't think we would have been able to list our products on Amazon at all! It really seems to do everything we would need it to. Although the interface is a bit confusing at first, there are plenty of guides/FAQs/videos included that helped us figure out how to get things set up. Additionally, the customer support is EXCELLENT and is really what sets this apart from most other apps: Olivier really goes above and beyond to help you out if you reach out with a question about how to achieve something, and he even made tweaks to the app based on some issues we were running into with the app and even added in extra functionality (like background image removal!). He also extended our free trial until we were able to get the app working as we needed to.

andreacarrano
United States
About 2 months using the app
November 7, 2020

This is the app which i looking for long time ago. Now I can start to collect the sales from amazon, the support team very good and strong to solve the problems. Highly recommended.

10U BONUS
United States
About 2 months using the app
June 13, 2022

Easy to install and use, we are synchronizing Orders and Inventory. Good and fast customer service.

HEJ!
Germany
About 2 months using the app
Feed.Biz replied June 13, 2022

Dear HEJ!,

Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

November 9, 2021

We have been using this app for about a month now and it has worked as described. Support has been helpful. We would definitely recommend it.

XM | SURF MORE
United States
About 2 months using the app
Feed.Biz replied November 10, 2021

We were really glad to assist you, please do not hesitate to come back to us whenever you feel for, we would be glad to assist you.

November 28, 2022

I'm still learning how to use it, but I like it so far the problem im having is the company i paid to set up my site didnt upload the right API's for my products so im having trouble linking my products

Jensmill
United States
About 2 months using the app
July 13, 2022

I have tried many apps and this one is the best one so far. It's cheaper than the others, and you can connect multiples accounts with different sellers' accounts. It can automatically update inventory stocks and update shipping information. The app has a very good users interface, even though it's hard to understand at first. The developers are always ready to answer all your questions and even have live meetings with you to guide you through everything step by step. One thing they could add: The shipping rates should be synced from Amazon FBA and need to setup manually right now.

Topbright Animation Corporation
United States
About 2 months using the app
Feed.Biz replied July 13, 2022

Dear Topbright Animation Corporation,

Thank you very much for your feedback.
We value our clients' feedback and we thank you for taking time to let us know.
Our customer service is one of our priorities and we are glad to see that it is efficient. We forward your review to our developers and support, who will be delighted to take note of your satisfaction.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any questions.
Best regards

Eugénie
Quality agent

May 13, 2022

I think this is a very efficient app and easy to navigate where it's so easy to get lost in so many details on Amazon. Keterson is my marketing strategist and he has been the most helpful person on the world. Thank you so much for the experience.

InCity Boys Girls
United States
About 1 month using the app
Feed.Biz replied May 15, 2022

Thank you very much for your feedback.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your project.
We forward your opinion to Keterson, who will be delighted to take note of your satisfaction.
We would like to thank you again and please feel free to contact us if you have any question.
Good day to you,

Eugénie
Quality agent