Overall rating
3.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
Edited November 7, 2021

I had an issue with the feed going into Amazon. I emailed twice for support and zero response. Not good so I deleted the app not worth the hassle or excuses when they do finally answer due to a bad review. I wish Shopify would sort out the crappy apps and get rid of them if they can't handle support. - I recently did a 5 star review with godatafeed not 1 out of 5 but how would you know that?? just because I gave a negative review you think stalking a woman is cool, really concerned here??
11/06/21 -Again you have not listened, instead you have been stalking me and as I explained as a woman it makes me uncomfortable. Now you accuse me of lying as a redirect, if you feel I lied take a look at the review https://apps.shopify.com/godatafeed?surface_detail=godatafeed&surface_inter_position=1&surface_intra_position=4&surface_type=search#reviews
You need to understand something - people have a right to write a review from their experience, You could have asked these follow up questions "how can we help", "what can we do to improve your experience", instead you took it upon yourself to stalk me out, then after accusing me of being a lier you wrote me an email, your kidding right?? this is not good behavior and not coming from a place where there is opportunity for mutual understanding and respect.

Mukha Yoga
United States
About 1 month using the app
Feed.Biz replied November 6, 2021

We are client-oriented, however, you are lying. I have one piece of evidence; on pasteboard the file CDhV7hvwgbpJ.png shows up you put 1 star review to Godatafeed. In fact, Codisto, Cedcommerce, Godatafeed, etc. are not competitors but our colleagues, we need them, we do need our clients as well. In my opinion your review is useless and worse than this; we can't hire more people because this rating decreased our popularity.
In short, we do love our clients and colleagues/competitors.

July 27, 2021

Very hard to understand how the app works. Can't recommend while there is better apps available. But there are tutorial videos

Humma Hobby Horses
Finland
3 months using the app
Feed.Biz replied August 9, 2021

Yes indeed, the App may seem complicated and may require some training, as it has many features, that's why our support is free and you should not hesitate to contact it, then, everything becomes easier!

July 10, 2022

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

Pride.Direct
Germany
28 days using the app
Feed.Biz replied July 11, 2022

Dear Pride.Direct,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project.
Please feel free to get back to us and allow us a live integration session to make sure that you can access successfully and that all your requirements are met and can be exported.
We remain at your disposal.
Best regards,

Eugénie
Quality agent

November 16, 2021

I am new to amazon and amazon integration. I admit that it was challenging to learn how to get my products syncd but with the help of Keterson N., I was guided to successfully list my products. This app, and customer service, have exceeded my expectations so far. I would definitely recommend this app to anyone who is looking to integrate their ecommerce stores. Keterson was very patient and thorough with me and that made the learning process less stressful. Do yourself a favor and get this app. You wont be disappointed.

Candy Hair
United States
4 days using the app
August 28, 2021

Great support once you get in touch with them and very easy to list once set up correctly. Only downside is ease of use for beginners on Amazon and manuals are a bit hard to follow

STRAPIFY
Australia
2 months using the app
Feed.Biz replied August 31, 2021

Thank you for your review, we do appreciate it, regarding the manuals, we are considering this point and also invite the who have the same feeling to contact our support, it makes the experience easier and faster

November 15, 2022

App doesn't work , contacted customer support but no one is helping. Useless and waist of time. App removed

NiaYou Jewellery
United Kingdom
23 days using the app
Feed.Biz replied November 15, 2022

Thank you for the feedback. We apologize for the unpleasant experience.
Please accept our deepest apologies for the inconvenience.
Our Amazon Specialist had contacted you a few days ago but it seems you had already uninstalled the app.
Creating fine jewelry on Amazon is quite complex and requires quite a bit of patience.
We would be pleased to offer more information, guidance and assistance and have contacted you again.
Please feel free to contact us back.

Edited May 22, 2020

App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.

Red Star Surf Shop
Spain
21 days using the app
Feed.Biz replied May 24, 2020

We are really sorry about the trouble you met. But your reproaches and especially the one we don't answer is wrong, the only day we didn't answer to you was a public holiday in our region.

December 13, 2022

Great app which helps integrating your Shopify store with Amazon an easier process. Support very helpful and prompt in their response time. Would highly recommend.

AYU Cosmetics
Ireland
About 2 months using the app
August 25, 2021

I had this installed for two weeks. The app does unexpected things such as updating images on Amazon listings that you've not linked by sending your Shopify images to it. It also started creating skus for things I had not selected, and listing them for sale on Amazon automatically. I had not linked Amazon Mexico, but it started creating live listings within Mexico and listing them for sale. Unexpected behavior is a death knell to an Amazon account. I had not set these things up within the app, and there were no options in the feeds panel (where it was coming from) to stop it. When I asked Olivier over support how to make these things stop, how to unlink Mexico if I have never linked it, and how to make it stop updating images, he told me that these things were not happening and I had nothing to worry about. That's when I uninstalled. I don't write a lot of reviews, but staring at the warning on my Amazon main panel that my account is in danger of being shut down because of all the Merchant Fulfilled orders I had to cancel prompted me to warn others. This app could result in a loss of your account.

The Unemployed Philosophers Guild
United States
15 days using the app
Feed.Biz replied August 25, 2021

We are so sorry for what happened to you, but by default, other marketplaces such as Mexico are not enabled. There are a bunch of options, including enabling or disabling the marketplaces/countries in which one your want to sell. The App is the most comprehensive fully Shopify integrated App on the App store not requiring external solutions to work.
Maybe, because of that reason, and because we didn't exchange longer about your needs, this misunderstanding happened.

May 11, 2022

I reached out to support 3 times for help with the integration and features of the app, i received no response whatsoever. I tried uploading my products but it wouldn't upload therefore none of them went to amazon.

Paris House Of Beauty
United States
About 1 month using the app
Feed.Biz replied May 12, 2022

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
After checking the emails you had with the support, I can see that you received an answer to each request you did within 24 hours. We invite you to check in your spam folders of your email.
Our customer service have also offered to you the possibility to do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account.
We would be pleased to organize this with you, if you would like to reinstall the app.
Please feel free to contact us back. Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project of selling on Amazon.
We hope to hear from you soon.
Best regards,

Eugénie
Quality agent