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The customer support for CedCommerce has been the best part. Particularly Juhi Aishwary was so helpful and patient. She walked me through the whole process. She was patient and pleasant. I highly recommend CedCommerce for your Shopify/Amazon integration.
We are using Amazon by CedCommerce since the last 4 months. The app integration was seamless. We do face occasional glitches every now and then like the orders not getting synced back with our Shopify store but the issues are promptly taken care by their 24/7 support. My only concerns with this app are that the pricing plans are pretty random. Starting from $15 / month for 100 orders the next plan is $49 / month for 500 orders and nothing in between. There is no option to to sync tracking details back to Shopify from Amazon in case we buy shipping from Amazon or enter the tracking details first at the Amazon store. I hope they will come up with a solution for these issues very soon
App Support was amazing. I had an amazing consultant, he was so helpful and guided me through every step with screen sharing
"Hello WoofWear,
Thank you for your kind words!
We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce"
Great customer support. easy to use and connect the store to amazon. I hardly have to do anything once I upload products through Cedcommerce.
"Hello Lion Llama,
We are immeasurably appreciative that you took the opportunity to leave us this amazing review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you, limitlessly.
Much appreciated and Regards.
Team CedCommerce!!"
Ein perfekter Support der Schritt für Schritt erklärt und auf die Fragen eingeht und Probleme mit einer Leichtigkeit behandelt. Ein großen Dank geht an den Support, Sie war und ist mir eine große Hilfe, da ich noch ein blutiger anfänger bin :)
"Hello Magische Schatzkiste,
We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.
The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.
We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!
Please stay connected with us !!
Team CedCommerce
Listing is still in process, but customer service is very impressive. They will do 1-O-1 sessions to walk you through the listing process.
I am new to the app and it seems pretty confusing, but the customer support is awesome!! They have been very helpful and patient with me while I try to learn my way around the platform which makes the process a lot easier because this all can be stressful.
Abhripraya was the best support ever. He has helped me starting up with starting up and walked me through everything. I really appreciate that I can speak to him at any time through WhatsApp as well. This is 100% the best customer Support I have had from the time I started my Online Store. He needs a promotion!!!!
Thank you, Modern Mom soap store,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.
Stay Connected!
Team CedCommerce
Geetika was fantastic and helped me figure out my template and filtering issues within a matter of minutes. Thanks so much for your help and please give her a raise! :)
Dear Celestial Body,
The Team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.
As Amazon is a big marketplace and for beginners, it is essential to have the proper information. When you get connected with us, being an integration provider, it is our responsibility to assist you with all the possible ways.
The app import all/selected products from Shopify to the Amazon integration app then after preparing the listing as per Amazon marketplace' guidelines, through the app, you can easily upload the products on Amazon.
You don't need to be worried to check orders every time; you get the notifications on time,
The Template section reduces all your manual work.
To guide & assist you, we assigned a dedicated account manager who helps you on each step, via online chat, email, call, WhatsApp, Skype, or whatever you prefer for the communication. We explain the flow & the procedure of the app to make you familiar with the app.
Stay connected !!
Team CedCommerce
there support is amazing - very helpful and friendly. Took the time to assit with the issue i was facing - offcorse not a fault of the app but my listings. Super friendly and made the write choice by using this company!