CedCommerce Amazon Channel , 1.008 anmeldelser
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Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.
Hello Pierogi Gifts,
As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products.
Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way.
We look forward to the opportunity to assist you effectively.
Regards
Team CedCommerce
Had issues with uploading products on amazon. I contacted their live chat and was really amazed as they responded right away. The staff was very helpful and knowledgeable. Was able to help me resolve my issue right away. Thumbs Up!!!
Hello Direct Party Discounts,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, docs) for your assistance.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce
Abhipraya and the team from CedCommerce really saved me by quickly responding to my request. They fixed my problem so my Amazon sales did not suffer any disruption. Amazing customer service!! A+
Thank you, Random Collectibles, for your appreciation.
We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.
Please feel free to discuss with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce
The application has had a few small issues, but support is very good. They respond quickly and resolve issues generally the same day. Easy to work with.
I have been struggling to list my items over 3 months and I can’t express my gratitude for the help I got this time, the support I got is phenomenal the follow up to make sure everything went smoothly, I am forever grateful, thank you for your patience and for sending me those links that were so easy to follow, I will let everyone I know
"Hello Nonieezjewelry LLC,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, docs) for your assistance.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce"
Great service on uploading products from Shopify to Amazon via the help tool on the app. very helpful.
I think this app is very good... We had a couple hiccups in the beginning but we got through them. I think their support is fantastic.
Support, Inventory, App Support, AI and Order Synching is excellent and I'm very pleased!
Thank you, Nashua Nutrition,
The team works very diligently, and your positive feedback will provide us with great encouragement to keep doing what we are doing.
We have developed this app for Amazon sellers who are actively looking for automated things. The Amazon integration provides you with the near-real-time automated syncing for inventory, price & orders.
When you connect with the CEDCOMMERCE team, we offer a dedicated business manager who helps you set up your entire business on Marketplace from the beginning.
We know the complexities of Amazon, so we try to keep updated help docs & videos to make you comfortable with the app. We are happy that you find them very useful.
There are lots of things to manage Online selling, so we always try to reduce human effort. That is why our support team is always available to guide you on every step.
Stay connected !!
Team CedCommerce
Great customer service, I had an issue with getting a listing up and they were very helpful, highly recommend
Much obliged to you, The Wild Outdoors Club.
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected !!
Team CedCommerce
Great app and very good service. CedCommerce makes everything run much smoother. Thank you for all your help!
"Hi BÓNVEVI, We are happy to know that you cherished your experience.
We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.
Team Cedcommerce!!"
I use this app to import my Amazon listings and sync my orders. I love how it grabs my orders from Amazon, syncs them to Shopify, then to my print provider. When the order is fulfilled and shipped to the customer, the tracking number is automatically sent to amazon. Once everything is set up the whole process is entirely hands-off, so I can focus on creating more products. It will take some time to learn how the app works, but you can count on their awesome customer service, they have been helping me day and night via zoom calls and WhatsApp, they are really available and always ready to help. It is a big plus for a seller like me. Overall a great app, I love it
Dear Basketball Artwork,
We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
As Amazon is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Templates sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
The account manager helps you from the starting to complete setup of the Amazon account also assists you in getting more & more sales on marketplaces.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce