Anmeldelser (1.369)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
22. marts 2024

This is an absolute scam. Please do not use this app, it does not help to sync any of your listings from Shopify to Amazon. I've contacted support and even re-uploaded the listings 10 times, and still had results stating "Error". This app is a complete scam, please do not purchase the monthly membership either.

K'Lacquer
USA
8 dage bruger appen
15. december 2023

Worst customer service. they don't know what they doing. No one answers, no one helps, they just keep saying hello, greeting, hello....... run!

Cizaro
Egypten
2 måneder bruger appen
17. april 2024

Don't waste your time with this App. Total garbage. They claim AI automation and product sync and integration and then when you sign up, they ask you to pay more $$$ to have their team help with listing your products. TOTAL SCAM!
Beware. Run away from these people!

MyElectricBike Discount & Clearance Center
USA
Cirka 24 timer bruger appen
CedCommerce svarede 24. april 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

2. februar 2024

AN ABSOLUTE NIGHTMARE. LINKING PRODUCTS CAUSE OUR CURRENT AMAZON LISTINGS TO CHANGE PRICE CAUSEING US TO CANCEL ORDERS HURTING OUR ACCOUNT HEALTH. CUSTOER SUPPORT IS AN ABSOLUTE JOKE AND WANTED US TO PAY MORE MONEY. BY INSTALLING THIS APP IT TURNED OUR BUSINESS UPSIDE DOWN IN LESS THEN 24 HRS AND MAJOR OVER TIME AND FRUSTRATION TO FIX. ENDED UP DELETING THE APP

Empire Lube Equipment
USA
14 dage bruger appen
Redigeret 4. december 2023

We have run into a critical error with Shopify and CedCommerce that is preventing all syncing. They acknowledged the coding error and are working on it, but it's been days. I will update this review when I can.

Gamers Guild AZ
USA
12 dage bruger appen
24. marts 2024

What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.

Ranok Inc
USA
Cirka 3 timer bruger appen
28. november 2023

Die amazon integration schläft permanent fehl. Es wirft error ohne Ende und der Support ist alles andere als eine Hilfe. Leider haben sie es nicht in drei Wochen geschafft das fehlende Attribut zu implementieren. Irgendwann hat der Support angefangen mich und meine Anfragen zu ignorieren. Sehr schade!

tigerbeil
Tyskland
23 dage bruger appen
27. januar 2022

Horrible customer service, communication is difficult and you end up spending a lot of time reading links on how to make the corrections. I am disconnecting my store from this app. If you want to text back and forth all day and repeat yourself over and over then this is the app for you. My Amazon store has been sitting with errors for months and they keep telling me it is due to the images, my store was hooked up without any errors before I changed over to their free plan, this was not a good decision on my part.

LaDrea
USA
Mere end 2 år bruger appen
Redigeret 27. december 2023

Update (12/27/2023)
Unfortunately I have to point out that the developer takes time but fails to solve this issue
Update (12/16/2023)
Unfortunately I must say that the App is unable to create new products on Amazon that have variations in colour, sizes, etc... (E.g. T-shirts - Shoes). Only publish variants without properly matching them to the main product (Parent). This does not comply with what Amazon expects.

(05/17/2023) I tried and tested several Integration Apps (Salestio and Codisto) before deciding which one to use. In the end I chose CedCommerce and after some time using it I can confirm that I'm really happy with the choice I made. Inventory synchronization, order management, publishing new products or existing products on Amazon, thanks to the modern interface to use is easy and above all works very well. For any doubt, the assistance team is always ready to answer in a few minutes.

Grimandi calzature
Italien
Cirka 2 år bruger appen
24. juli 2023

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

Pierogi Gifts
USA
Mere end et år bruger appen
CedCommerce svarede 19. september 2023

Hello Pierogi Gifts,

As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products.

Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way.

We look forward to the opportunity to assist you effectively.

Regards
Team CedCommerce