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thank you so much for your help and support I appreciate your work, Juhi. you are so kind.
Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.
DO not use these guys to help you with listings on Amazon or any marketing support. They are a fraud. I started with them Oct 24th and sent payment. Its Dec 8th now and i've lost most of the holiday shopping sales, They dont take direction very well and very messy and don't have critical thinking skills. for example, some products don't have all colors. U have to check there work with fine tooth combed, because they lack ability to think. Please do not use them for any time of help, You will be sorry
I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running.
Today I had a video call scheduled and they no showed
CedCommerce successfully integrated products from our store to Amazon. The customer service was excellent and stayed with me throughout the call conversation.
I tried one more app from shopify app store (integration plus) but that did not work and the template creation was too complex.
CedCommerce has simplified the mapping a lot.
Thanks a lot.
Dear Customer,
Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce Team
Excellent support, helped straight away with uploading products and any issues. Definitely worth it!
We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.
This app is great way to start uploading your products much faster on Amazon
I didn't have a good experience with them. They will count all orders on Amazon even if they didn't come through that app! This is a terrible example of how the app should work.
I strongly discourage using them and recommend exploring alternative apps that operate more fairly and won't simply drain your funds.
Juhi, was very helpful in helping this newbie upload products. This was quick and helped me maneuver through the process.