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We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance.
As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.
I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.
My Shopify CED Amazon support was Yogesh Kumar Singh. Great detailed assistance via Google meet screen sharing. I had numerous failed attempts listing my first product and applying for GTIN exemption approval, which was obtained with his help in less than 24 hours and my first product was listed shortly afterwards. Very punctual with all scheduled meetings and the response is quick via Email and WhatsApp.
Excellent support from Mohd. Shadab Khan to resolve an ongoing product link issue with our Amazon store. He worked with me for over an hour to resolve this and get all our products live again.
Helped me fix issues uploading products as well as barcode exemption help.
Mannu has helped me with problems and patiently solved my problem one by one. Fantastic post purchase support.
Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!
So far so good, support was able to guide me thru a complicated problem.
I was woking through an issue with my listing and had the pleasure of working with Mannu Singh and had a very positive experience. Very prompt and helpful interaction. Highly recommend
So far so good, just started using the app a few days ago and testing it out. Support with setting up the template to post t-shirt to amazon was helpful. However, there is an issue with the therhold inventory values not syncing to Amazon, that's a known issue. Hopefully that feature will get fixed soon but over all I like it better than using the previous app.