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Excellent support provided by the support. Highly appreciated. Many tahanks for the great support on helping me setup my account.
Much obliged to you Frenchie Style Store
We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centres around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store.
The team is consistently available to help you.
Stay Connected!
Team CedCommerce!!
No way of downgrading plan - watch out.
I've tried to downgrade my plan to the free as our store is quite and I got in touch to tell me that it's their policy that I can't downgrade out of a free plan.
Stay away.
Hello, Halvo Coffee Roasters,
We're sorry to hear about your difficulty while attempting to downgrade your plan. We understand your concern and would like to provide some clarification.
Our policy does indeed state that downgrading from a paid plan to a free plan may not be possible due to certain limitations and features associated with each plan. However, we always strive to accommodate our users' needs to the best of our ability.
We apologize if this caused any frustration, and we would like to explore alternative options that may better suit your current needs.
Please get in touch with our support team, and we will work together to find a solution that works for you.
Best Regards
Team CedCommerce
The business analysts were very helpful and expedited my needs very quickly !!
Switched over from the Amazon sales channel app to this. The first-time setup was a little difficult for me, but your support team was very helpful. I also use other CedCommerce apps like Walmart and Etsy, and I can't be happy more. Highly recommended!
Thank you, Sam Nail Supply, for such a great review.
We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority. Every new software requires time to learn & set up, thanks for your co-operation in the process.
We are committed to our clients. Its clients like you that make our job excellent. We always welcome you to share your requirement & suggestions with us, as we always try to implement them to enhance your experience.
Please feel free to discuss with us whenever you need any help from our side. We assure our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.
We look forward to serving you again.
Team CedCommerce!
Great customer service, very helpful and knowledgeable.
Had a few issues learning how to upload items and they walked me thru the whole process, after working with a different company unsuccessful.
Thank you!
They were very helpful and nice. they were very understanding about the problems and solved them with patience.
Amazing service very fast and helpful. Professional and informative would recommend to any online merchant
Review #1
The tech support staff was very helpful.
I started to use this app 1 hour ago, and I am already uploading my listings on Amazon. I hope the result is great.
Review #2
After using this app for about a week, I already sold one from Amazon!!
I had bumped into a few small problems,, which I already expected,
but more important thing is that they are really quick and helpful to fix the problems..
Hello,
We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.
Thanks & Regards.
Team CedCommerce!!
Initially I found the Tech Support and App fairly good. However as I progressed using the App any changes I made to my products, deleting or uploading them would make errors that would not clear until a Tech Support person was notified and then a day or so later they would be okay. I persevered with this until the most recent time when all products became glitched due to updating them all. On speaking with Tech Support this time (same consultant) he persistently asked me many times over to upgrade to a $399 package so that the Support Team would automatically fix the errors without me having to notify them to fix them. It is not that I've become aware that the App will always have issues and it's just humans in the background who manually fix everything, quicker if you pay more. Also pretty perturbed about having to say 10 times I didn't want to upgrade before he would agree to fix the issues - which incidentally 4 days later still no products where fixed up uploaded to Amazon. Switching to another App that will work and not be hounded to spend extra.
Thank you, Bushranger Sunglasses for the appreciation. The true meaning of an integration app is to reduce the manual work & provide you with an automatic process.
Our primary goal is to provide an automatic process to reduce the manual works of sellers. When seller installs the Amazon integration app into their Shopify store then the app before uploading them on Amazon marketplace, firstly import those products into the app then after making it as per Amazon marketplace' guidelines products can be uploaded in bulk via the app.
After uploading the products, the Amazon integration app enables the automatic syncing for inventory & price from Shopify to Amazon marketplace also when any order is placed on the Amazon marketplace the integration app automatically fetches those orders & create them on the Shopify store.
Also, Send the shipping details for Amazon orders from Shopify to the Amazon marketplace. It reduces a lot of manual work.
We have provided the help sections(including FAQs, Videos, docs) for your assistance. Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system.
To test the app, we offer the FREE plan with the app so that you can before choosing the subscription plan; you can check the app properly. Also, for the small business & the established business, we have several pricing plans. Based on your products' catalogue & order syncing, we have differentiated the plans. We offer monthly & yearly plans. You are free to choose the subscription plans accordingly.
We are always open for discussions on Suggestions, requirements, concerns, always feel free to reach out to us!!
Stay connected !!
Team CedCommerce
I used this app to start cross-selling my antique books on Amazon. I needed a GTIN exemption and couldn't figure out how to bulk publish my listings. I was able to schedule a call with them the following day and wouldn't have been able to figure this out on my own! My representative was helpful and courteous. Highly recommend!
"Thank you, Seagull Treasure Chest,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"