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Great customer service. They helped in setting up the app and we look forward to seeing how it will work for us.
Thanks.
"Thank you, Niswa Fashion for the appreciation.
We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED BUSINESS MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Please feel free to discuss this with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce"
Brilliant, Just what I was looking for and I can not rate the support enough.
After getting stuck and speaking to the team, they really helped me out.
Please ignore the negative Reviews because they are always there to help you.
Thank you very much, BowBray - Home Scents & Living
We are glad that you discovered our answer best fit for your business.
We assure you of our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.
Team Cedcommerce.
I downloaded the app and have been working with it, but I'm not sure if I'm comfortable with it, so that's why the three stars. I found when I got to the attributes I had no clue what to click on, so I contacted customer service and they set up the attributes in the first product so I'm waiting to see what happens.
I am so new to this i'm embarrassed to admit to how much i don't understand or how to do. i messaged/chat the help and he was so awesome! He explained my issues and why. He did one of my problems with me and actually explained the why. I know like 10% of anything coding/computer and this help was so easy to understand. thank you for NOT making me feel like the town idiot even though i actually might be!
The Customer Service is A1 Seriously. I was confused and was able to video chat with a representative the same day and they helped me with my issues! Thank you so much!
Thank you, Royalfrisage, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!
Customer service was very quick and helpful with Prashant and helped me upload items to Amazon quickly.
This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!
Hello, grrnstore,
We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns.
We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience.
We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost.
Regards
Team CedCommerce
I am finishing up the emeting with the rep. Nice and good. Waited for me while I went away. Yup yup yup!
Thank you, Geekwood.
We are glad that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Stay Connected!
Team CedCommerce!!
Avinash Kushwaha was so helpful and patient with me during my onboarding and uploading process. We have had a Shopify store for about 3 years and this was our first step into Amazon and the "handholding" was on point. The onsite "help" icon was very responsive and these guys are always willing to jump on a call.
Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??
Salut Jilu,
Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention.
L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale.
Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir.
Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins.
Nous attendons avec impatience l’opportunité de mieux vous servir.
Salutations
Équipe CedCommerce