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I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.
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I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.
While I find it quite complicated, the support is excellent
The application has had a few small issues, but support is very good. They respond quickly and resolve issues generally the same day. Easy to work with.
If you sell in both Canada and the US, it will only generate Orders for Canada, you need to manually enter the order from other region.
The team is great and works hard! The app itself could use more customization for sellers to control but when you run into a problem, the support team is pretty reliable.
Syncing Shopify listings to/from Amazon seems to be a challenge regardless of the app used. Apparently, Amazon just isn't a smooth platform to sync with. But, this app has been the easiest to use that I've found and the customer support has been very helpful.
"Much obliged to you, Bayou Legacy Game Calls, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Our team is consistently reachable to serve you in every potential manner.
Continuously don't hesitate to connect with us.
Team CedCommerce!!"
The app is really good and saves a lot of work uploading a lot of products in a short while to Amazon. You just need to contact support and they have a helpful team available at all hours to help you upload your products and are patient to teach you to do that on your own as well.
Amazon is particular about many things so you will need to do just a few edits on your own here and there if necessary.
Thank you, guys.
Thank you BIJOUX DAB for your judgment and your recognition.
There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things.
The Amazon integration app lists your Shopify products on the Amazon marketplace. As sellers manage online selling through a central location but sometimes they need to update the Title, Description, Price, Inventory, etc. as per the marketplace's guidelines; that is why our development team has given this management in our integration apps.
With this management, without managing the listings from Shopify, you can manage & update the product's information from the App. You need to off the syncing of the particular field from the configuration section of the App that will disable the syncing from Shopify to the App and then, after from the App, update the products' information. After making the changes, you can upload the products on Amazon.
There are many actions to be performed while sending the products for listings on Amazon, so it may take time to understand, but once you become familiar with the setting, it works faster than your expectations.
The Development team is continuously working on the panel to make it more user-friendly and trying to automate all the processes.
Please feel free to share your requirement with us; we will surely consider that and implement it into the App.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system as well on zoom/g-meet.
The account manager helps you from the starting to complete setup of the Amazon account and helps you get more & more sales on marketplaces.
Team CedCommerce!
While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well