CedCommerce Amazon Channel

Very informative and helpful. Helped me upload products fom shopify to amazon very quickly. Would recommend. Friendly and knowledgable.

they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

sehr gute service center

The customer service experience was so helpful and I wouldn't have been able to set up my store without it.

Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.

I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running.

Today I had a video call scheduled and they no showed

CedCommerce successfully integrated products from our store to Amazon. The customer service was excellent and stayed with me throughout the call conversation.
I tried one more app from shopify app store (integration plus) but that did not work and the template creation was too complex.
CedCommerce has simplified the mapping a lot.
Thanks a lot.

Excellent support, helped straight away with uploading products and any issues. Definitely worth it!

We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.