CedCommerce Amazon Channel

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.

They will happily double charge you for any excess fees and not allow you to use the app for 24-48 hours while they investigate. Will update if we get a resolution.

I'm currently seeking assistance, but it seems I'm encountering some challenges. Despite diligently following all the required steps, my listings have yet to be published. This situation is becoming increasingly frustrating. I'm perplexed by the positive reviews this company has received for its support, as the individuals who have aided me so far have not proven to be very helpful. My primary goal is to get my listings online, and I'm puzzled as to why this process has proven to be more challenging than expected. This is a cry for help, please help me get my listing up!

No way of downgrading plan - watch out.

I've tried to downgrade my plan to the free as our store is quite and I got in touch to tell me that it's their policy that I can't downgrade out of a free plan.

Stay away.

DO not use these guys to help you with listings on Amazon or any marketing support. They are a fraud. I started with them Oct 24th and sent payment. Its Dec 8th now and i've lost most of the holiday shopping sales, They dont take direction very well and very messy and don't have critical thinking skills. for example, some products don't have all colors. U have to check there work with fine tooth combed, because they lack ability to think. Please do not use them for any time of help, You will be sorry

Do not download, moreover DO NOT pay at all. It took them 1 week and a half to post 1 item they couldnt figure out how to. I sell Jewely, it shouldnt had been that hard. I downloaded another app: Amazon by Codisto. And they helped me upload over 400 products in 2-4 days!

I don't always write review but this app , made me do it . I somehow think they set the app in sucha a way that no matter how hard you try to upload a product , you end up with errors then you are foced to contact them which give them the opportunity to tell you how they offer paid services to list products for you , so basically their support is meant to inform you that there is paid service which you should consider. Also their support takes way too long to get back to you if you contact them more than 3 times about errors they stop restgponding. No idea where they are getting all these good reviews from to be honest.

Beware of this company.

This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.

When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.

Absolute scam, it's mind blowing, I just have to leave a review to warn others. There is no way these glowing 5 star reviews are real. I purchased credits to import listings and never got access to actually start the import. I contacted support multiple times, the live support couldn't help and always said the right department will contact me with a solution. Never heard from anyone. I asked for a refund and the live support kept me for more than an hour just dodging my request, asking me to send screenshots of the invoice, to wait, asking what product, who did I talk to ect and at the end said they can't help me and someone will reach out for the refund. I receive an email from yet another person and they engaged in the same dodging, when I made it clear that I need my refund, they stopped answering and never issued anything. Pure scam and will be reported to Shopify. Don't believe the fake reviews, trust me.