CedCommerce Amazon Channel

The support was excellent and the team is very hardworking, thank you very much for your help.
Jeorge

Stores with large catalogues will have slight annoyance uploading products. There is not option to select 50+ (every product that falls under the filter) option which means you have to manually upload 50 at a time for however many pages of product you have. Customer service was good though, I had a representative respond in under a minute.

I've been waiting for 3 days for an answer to my request, I've been strolling from whatsapp groups to other groups. From the beginning I indicated my request And in the end: negative response, WHILE THEY KNOW MY QUERY FROM THE BEGINNING I strongly advise against.

I tried another Amazon Channel app originally and just could not get it to work. Not only is this app better but their tech support is far more superior! And I almost gave up on adding our products to Amazon!

Thank you for being so responsive and helpful!

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Just switched over from codisto/marketplace and wish I had only done that sooner!


Back story:
I’m new to e-commerce after having spent my career working in services so far and was brought it by a small company to clean up a store that had a very messy back end and much of the store wasn’t linked, linked properly or had errors connecting products from Shopify to amazon. 

The previous software and why I switched:
Codisto was very difficult to use and not intuitive. The linking of items was overly complicated. In an age with artificial intelligence and UX designers that are readily available to make things intuitive and user friendly, this software was unreasonably difficult to you. And didn’t have quick and easy user-guides that addressed the tasks that are most common/Necessary. They do have videos but that is buried within longer videos of info not relevant to me right now.
Some of the support staff was amazing and some got hyper focused on issues that were a symptom of the problem and not the actual problem (focusing on the lack of a SKU number instead of the SKU and all my work not saving when I hit save).

THEN they were acquired by Shopify and rolled out a new version that wasn’t ready for release. Some one that was a new higher up in the company chose a date and made a demand instead of releasing a fully functional piece of software when it was ready. NOTHING WORKED. I had to put all my staff helping me clean up the store on hold. Two of the issues were escalated to DEV and no time frame was given on a fix. I lost a whole week of productivity. All of my work from the first half of the week was gone, just when I had thought that I understood the software and could finally make progress. 

So then I switched to CED!

CED:
So far the experience has been amazing. I was able to easily install the app. I connected with support on a video chat just a few hours later and they walked me through the set up, how it works and was able to get much more of our store online just by importing our Shopify store than I had been able to do in WEEKS with codisto.

The matching of items works FAR better than codisto. The support is amazing and fast, there are multiple options to connect and they will take the time to make sure to understand and address the issues instead of talk down to you as though you don’t know what you are talking about. 

I wish I had done this immediately when I began in my current role. DO NOT bang your head against the wall with codisto. I highly recommend CED. 

Shabad has been amazing working with me to correct the few issues and setting corrections that I have needed to make the transition smooth and has gone above and beyond. Thank you



Excellent help provided. Very knowledgeable. Thank you! I look forward to working with you again, JB

Just installed the App to sync our Amazon India Store and our Shopify Account... yet to test all features... there were some connectivity issues, but the support was excellent and they helped ensure all works well... will start using and provide further feedback.

I use POD for my Shopify and Etsy shop and needed a way to get my items on Amazon. Connected with someone and they walked me through the steps to fix my errors. Definitely recommend.

CedCommerce's online assistance with syncing Shopify and Amazon was exceptional! Their team's expertise and dedication ensured a seamless integration. Their responsive communication and tailored solution to my issue exceeded my expectations! Thanks to CedCommerce!!