Note globale
4,5
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
25 octobre 2022

Great customer service. They helped in setting up the app and we look forward to seeing how it will work for us.
Thanks.

Niswa Fashion
États-Unis
Environ 10 heures d’utilisation de l’application
CedCommerce a répondu 29 octobre 2022

"Thank you, Niswa Fashion for the appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED BUSINESS MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

Please feel free to discuss this with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

Modifié le 19 août 2022

Brilliant, Just what I was looking for and I can not rate the support enough.
After getting stuck and speaking to the team, they really helped me out.
Please ignore the negative Reviews because they are always there to help you.

BowBray - Home Scents & Living
Royaume-Uni
Environ 9 heures d’utilisation de l’application
CedCommerce a répondu 20 septembre 2022

Thank you very much, BowBray - Home Scents & Living

We are glad that you discovered our answer best fit for your business.

We assure you of our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.

Team Cedcommerce.

9 mars 2022

The Customer Service is A1 Seriously. I was confused and was able to video chat with a representative the same day and they helped me with my issues! Thank you so much!

Royalfrisage
États-Unis
Environ 7 heures d’utilisation de l’application
CedCommerce a répondu 21 mars 2022

Thank you, Royalfrisage, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

Modifié le 29 novembre 2021

This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!

grrnstore
États-Unis
6 jours d’utilisation de l’application
CedCommerce a répondu 21 septembre 2023

Hello, grrnstore,

We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns.

We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience.

We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost.

Regards
Team CedCommerce

4 mai 2022

The app will help with getting my products uploaded to Amazon once I learn to work through the errors. The customer service chat is great. It's better than having to wait 24-48 hours for a response. Assuming my templates work as expected, I'll upgrade the rating of 3.

Dobson Products
États-Unis
7 jours d’utilisation de l’application
13 août 2022

I am finishing up the emeting with the rep. Nice and good. Waited for me while I went away. Yup yup yup!

Geekwood
Canada
Environ 6 heures d’utilisation de l’application
CedCommerce a répondu 20 septembre 2022

Thank you, Geekwood.

We are glad that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Stay Connected!

Team CedCommerce!!

24 janvier 2023

Avinash Kushwaha was so helpful and patient with me during my onboarding and uploading process. We have had a Shopify store for about 3 years and this was our first step into Amazon and the "handholding" was on point. The onsite "help" icon was very responsive and these guys are always willing to jump on a call.

CANIS
États-Unis
Environ 5 heures d’utilisation de l’application
26 juillet 2022

Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??

Jilu
France
5 jours d’utilisation de l’application
CedCommerce a répondu 21 septembre 2023

Salut Jilu,

Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention.

L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale.

Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir.

Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins.

Nous attendons avec impatience l’opportunité de mieux vous servir.

Salutations
Équipe CedCommerce

5 septembre 2022

Great Customer service. They answer all my questions and help me to understand how the transition works. Looking forward to seeing the products in Amazon

Artonit
États-Unis
Environ 5 heures d’utilisation de l’application
26 janvier 2022

This App is fantastic as it is easy to flow through and map your products. The support from the CedCommerce crew has been awesome. Definitely recommend this app for integration with amazon!

Middle Of Nowhere Creations
Australie
Environ 4 heures d’utilisation de l’application
CedCommerce a répondu 2 mars 2022

Thank you, Middle Of Nowhere Creations, We are glad to see your review for the Amazon integration app.

The Amazon integration app lists your Shopify products on the Amazon marketplace.

With this management, without managing the listings from Shopify, you can manage & update the product's information from the App. You need to off the syncing of the particular field from the configuration section of the App that will disable the syncing from Shopify to the App and then, after from the App, update the products' information. After making the changes, you can upload the products on Amazon.

Please feel free to share your requirement with us; we will surely consider that and implement it into the App.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the starting to complete setup of the Amazon account and helps you get more & more sales on marketplaces.

Team CedCommerce