CedCommerce Amazon Channel

This app sucks primarily because of their support, which is non-existent. If there were another app that I could use, I would. This one and their support is trash.

Customer service is a joke. They keep asking questions that don't get you any closer to a resolution. It's supposed to link your products from Shopify to Amazon, but you end up having errors on everything. Today my Amazon order didn't sync at all and thank goodness I still have my Amazon seller notifications or I wouldn't have know at all. When I brought this up all I got was excuses why It didn' ...

it has been a month and a half and still no connection. We paid an additional amount to have 3 product types loaded and they still havent done it.

I had a disappointing experience with this service. I hired them to upload my products to Amazon and was told there were synchronization issues between Shopify and Amazon, allegedly due to payment problems or vacation mode. After contacting Amazon directly, I confirmed that my Seller Central account is fully operational and ready to post products.

Despite providing screenshots and proof of my $ ...

The service provided by this company is extremely disappointing.

They charge extra for features that should be included in the subscription. I have to call them daily, and my issues still aren't resolved.

It feels like their goal is to frustrate customers into paying more for services they've already paid for. Truly frustrating.

amazon account is automatically disconnecting , very very worst service

J'ai été facturée hors je n'ai pas souscrit à un abonnement.
Service client incapable d'aider ou de faire de geste commercial...

The team is all over the place. They keep promising results but never actually follow through. I have had to repeat myself several times, and they still do not complete the tasks.

To put this into context, I first set up with CED in February 2024, and my products are still not synced to Amazon Seller Central. It is now June, and I have had to change account managers several times. I want a full ...

After struggling for months we will be deleting this awful app.

#1. CS seems designed to infuriate you - they act dumb and talk in circles and willfully refuse to understand your question. Then give you infuriating answers like 'just turn it off' when you spent 20 minutes explaining that it wont let you turn it off.

#2. Do NOT use this app for listing creation, they can't even handle syncing.

#3 ...

We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then ...