Omtaler (1 339)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
2. februar 2024

AN ABSOLUTE NIGHTMARE. LINKING PRODUCTS CAUSE OUR CURRENT AMAZON LISTINGS TO CHANGE PRICE CAUSEING US TO CANCEL ORDERS HURTING OUR ACCOUNT HEALTH. CUSTOER SUPPORT IS AN ABSOLUTE JOKE AND WANTED US TO PAY MORE MONEY. BY INSTALLING THIS APP IT TURNED OUR BUSINESS UPSIDE DOWN IN LESS THEN 24 HRS AND MAJOR OVER TIME AND FRUSTRATION TO FIX. ENDED UP DELETING THE APP

Empire Lube Equipment
USA
14 dager bruker appen
17. april 2024

Don't waste your time with this App. Total garbage. They claim AI automation and product sync and integration and then when you sign up, they ask you to pay more $$$ to have their team help with listing your products. TOTAL SCAM!
Beware. Run away from these people!

MyElectricBike Discount & Clearance Center
USA
Rundt 24 timer bruker appen
CedCommerce svarte 24. april 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Redigert 4. desember 2023

We have run into a critical error with Shopify and CedCommerce that is preventing all syncing. They acknowledged the coding error and are working on it, but it's been days. I will update this review when I can.

Gamers Guild AZ
USA
12 dager bruker appen
Redigert 29. november 2021

This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!

grrnstore
USA
6 dager bruker appen
CedCommerce svarte 21. september 2023

Hello, grrnstore,

We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns.

We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience.

We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost.

Regards
Team CedCommerce

26. juli 2022

Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??

Jilu
Frankrike
5 dager bruker appen
CedCommerce svarte 21. september 2023

Salut Jilu,

Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention.

L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale.

Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir.

Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins.

Nous attendons avec impatience l’opportunité de mieux vous servir.

Salutations
Équipe CedCommerce

Redigert 21. november 2022

glitches, SKUs don't match. Wasted a full day with support trying to figure out the bugs. Not worth it, I'm looking elsewhere.

goodseedclothing.com
USA
3 dager bruker appen
26. juli 2023

If I could give this app a 0 I would. After reaching out to 6 reps within the span of 4 days I was told either to update the template or I can pay them to fix it. I just felt it was a SCAM. This app doesn't have an FAQ nor does the reps honestly tell you the issue but that they "fixed it" and I would need to literally ask them a ton of times "what was wrong with it?" until they tell me the answer. I wanted to try this out for at least a week regardless of the issues I kept running into. For four days after continuously reaching out to Support my products were NEVER synced and published to Amazon. The most difficult issue was the Parent-Child Sku due to the variants I had. There's no option in this app to fix this. Unless you pay them to go in to your template and manually add it to you. And this is for a T-shirt.

A Typical Nobody
USA
2 dager bruker appen
CedCommerce svarte 18. september 2023

Hello A Typical Nobody team,

We are sorry to hear about your experience with the CedCommerce Amazon Channel app. We take customer feedback seriously, and I'd like to address your concerns.

Firstly, we apologize for the inconvenience you've faced with our app. We strive to provide a seamless experience for our users, and it seems that we fell short in your case.

We are committed to making necessary improvements to enhance the functionality and support you receive from the CedCommerce Amazon Channel app. If you get back to us, we will surely help you.

Look forward to serving you again !!

Team CedCommerce

26. oktober 2022

I've been waiting for 3 days for an answer to my request, I've been strolling from whatsapp groups to other groups. From the beginning I indicated my request And in the end: negative response, WHILE THEY KNOW MY QUERY FROM THE BEGINNING I strongly advise against.

MYCASE FC
Frankrike
2 dager bruker appen
16. november 2023

This app was not seamless. It would not integrate amazon seller account it was focused on amazon pay. The support was horrible no one responded to my request for help

Kemancestry
USA
Rundt 24 timer bruker appen
17. september 2022

Almost good but their templates function doesn't work so the whole app is useless. Even having a template I still get an error that a category needs to be selected. This app must have been developed by toddlers. Absolutely pathetic.

Crypto Clothing Factory
USA
Rundt 18 timer bruker appen
CedCommerce svarte 21. september 2023

Dear Crypto Clothing Factory,

We appreciate your feedback and apologize for any inconvenience you experienced with the app's template function in the past. We take user feedback seriously and have significantly improved and upgraded the app since your last use.

We are pleased to inform you that the app has evolved considerably, and many user-friendly features have been introduced to enhance your experience.

Kindly consider our app again; we look forward to serving you better this time.

Regards
Team CedCommerce