CedCommerce Amazon Channel

I recently integrated the CedCommerce Amazon channel into my business, and I am beyond impressed with the level of support and the app's performance.

Firstly, the customer support provided by CedCommerce is unparalleled. The team goes above and beyond to ensure that any questions or concerns are addressed promptly and efficiently. They are not only knowledgeable but also extremely patient, guiding me through the entire process with a friendly and professional attitude. The support alone deserve a 5-star rating.

Secondly, the app itself is a game-changer. The user interface is intuitive and user-friendly, making it easy to navigate and manage my Amazon channel seamlessly. The features provided are robust and reliable, contributing significantly to the efficiency and effectiveness of my online business. I've tried other similar apps in the past, and CedCommerce stands out as the best.

In conclusion, if you're looking for a reliable Amazon channel integration solution with top-notch customer support, look no further than CedCommerce. It has exceeded my expectations, and I wholeheartedly recommend it to anyone in need of a seamless and efficient e-commerce experience. Kudos to the CedCommerce team for creating such an excellent app and providing unmatched support!

What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.

Mohd helped me a lot for solving the attribute error. i was struggling from past 10 days to upload my product to amazon but with the help of him, i successfully uploaded it in a day. thanks for the great support

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

Horrible app. It constantly breaks and the service can rarely solve the issue quickly. This app's bugs are costing us a lot of money in sales. When it works it works well but it is not reliable enough.

App and customer service is an absolute joke. I paid to have 100 sku's added to Amazon.....almost a year later I have a handful that are correctly listed. They have girls swimsuits in men's clothing, girls dresses in womens. What is listed is search suppressed. They will not correct the listings but keep telling me they will "update within the week". Well going on a year, do what you say OR REFUND MY MONEY!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR TIME WITH CEDCOMMERCE.

Great service and support, CedCommerce was able to setup my Shopify store successfully. Thank you!

Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.

I didn't have a good experience with them. They will count all orders on Amazon even if they didn't come through that app! This is a terrible example of how the app should work.

I strongly discourage using them and recommend exploring alternative apps that operate more fairly and won't simply drain your funds.

DO NOT INSTALL THIS APP! THEY WILL NEVER LEAVE YOU ALONE! We installed this app for ONE DAY, LAST YEAR and they have been harrassing us ever since! I mean constant emails, IG DMs, texting our phone... If I could share screenshots on here I would. I mean there's spam and then there's stalking. Because of them, we've started sending account and data deletion requests to every app and platform we can find reference to in our emails because I seriously worry about our data privacy. How can they continue to email 18 months later? Shopify has gotta have some sort of policy in place to STOP THIS MADNESS!