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Initially I found the Tech Support and App fairly good. However as I progressed using the App any changes I made to my products, deleting or uploading them would make errors that would not clear until a Tech Support person was notified and then a day or so later they would be okay. I persevered with this until the most recent time when all products became glitched due to updating them all. On speaking with Tech Support this time (same consultant) he persistently asked me many times over to upgrade to a $399 package so that the Support Team would automatically fix the errors without me having to notify them to fix them. It is not that I've become aware that the App will always have issues and it's just humans in the background who manually fix everything, quicker if you pay more. Also pretty perturbed about having to say 10 times I didn't want to upgrade before he would agree to fix the issues - which incidentally 4 days later still no products where fixed up uploaded to Amazon. Switching to another App that will work and not be hounded to spend extra.
Thank you, Bushranger Sunglasses for the appreciation. The true meaning of an integration app is to reduce the manual work & provide you with an automatic process.
Our primary goal is to provide an automatic process to reduce the manual works of sellers. When seller installs the Amazon integration app into their Shopify store then the app before uploading them on Amazon marketplace, firstly import those products into the app then after making it as per Amazon marketplace' guidelines products can be uploaded in bulk via the app.
After uploading the products, the Amazon integration app enables the automatic syncing for inventory & price from Shopify to Amazon marketplace also when any order is placed on the Amazon marketplace the integration app automatically fetches those orders & create them on the Shopify store.
Also, Send the shipping details for Amazon orders from Shopify to the Amazon marketplace. It reduces a lot of manual work.
We have provided the help sections(including FAQs, Videos, docs) for your assistance. Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system.
To test the app, we offer the FREE plan with the app so that you can before choosing the subscription plan; you can check the app properly. Also, for the small business & the established business, we have several pricing plans. Based on your products' catalogue & order syncing, we have differentiated the plans. We offer monthly & yearly plans. You are free to choose the subscription plans accordingly.
We are always open for discussions on Suggestions, requirements, concerns, always feel free to reach out to us!!
Stay connected !!
Team CedCommerce
I used this app to start cross-selling my antique books on Amazon. I needed a GTIN exemption and couldn't figure out how to bulk publish my listings. I was able to schedule a call with them the following day and wouldn't have been able to figure this out on my own! My representative was helpful and courteous. Highly recommend!
"Thank you, Seagull Treasure Chest,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"
Excellent help. I'm new to using Shopify and moving those listings over to Amazon. The guys running this app were super helpful in navigating some of the challenges I was having. I would highly recommend.
I never imagined that how easy it would be to list my Shopify products on Amazon with the help of this Amazing product by CedCommerce!!!
This app is really great if you want to manage the centralized product, order, price, and inventory.
Also, the interface is very simple to use and its Amazon listing linking feature is so good if you are already selling on Amazon the products get linked automatically so you can easily manage your Amazon orders from Shopify.
What I like the most about Cedcommerce is its highly responsive team which goes beyond to help you anytime. I couldn't ask for a better customer service team!
Highly recommended the integration app for Shopify to Amazon and looking forward to using other products and services too.
"Hello Apache Powerboats®,
We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.
We also appreciate that you explored yourself with the app properly.
Hope you have liked the wonderful features of the app such as Order syncing, bulk uploads, inventory management, templates, etc.
Stay connected with us.
Team CedCommerce"
Using the app for the first time, new amazon seller. Support and chat was very helpful in getting us started. I would recommend this app for anyone wanting to start selling on Amazon with Shopify.
Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.
Great App, easy to use. The most important part is the support from the Customer Service which is just amazing. I had an issue listing the products and they provided a 5 stars support. I highly recommend.
Much obliged to you, Pinzol, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Our team is consistently reachable to serve you in every potential manner.
Continuously don't hesitate to connect with us.
Team CedCommerce!!
Received great service. I've tried other competitor apps and this one is by far the best. The tech was knowledgeable and quick to answer questions and provide thorough direction!
Awesome team, very polite, and they know what they are talking about. I will keep working with them, and they have a free plan as well if you have little sales.
Excellent and efficient customer service. Well done...
High recommending the service.....
Thank you.