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Excellent help provided. Very knowledgeable. Thank you! I look forward to working with you again, JB
Just installed the App to sync our Amazon India Store and our Shopify Account... yet to test all features... there were some connectivity issues, but the support was excellent and they helped ensure all works well... will start using and provide further feedback.
Thank you Balali's Vishalam, We are incredibly grateful that you took the time out to leave us this review. Our Team is happy to read your review.
The Amazon integration app is flexible with all the sellers(either they are new with Amazon or already selling). If any seller is unique for the Amazon marketplace, then we assign a team with a dedicated account manager who helps to set up the Amazon account with Amazon marketplace even if requires teamwork on the product listings.
For the new sellers, Amazon or can say all marketplace required too many settings & policies so that the buyer & seller both do not face any trouble while buying & selling.
If the products are already listed on Amazon, then they can be managed easily through the Amazon integration app also new products can be uploaded in bulk. The Amazon integration app enables the syncing automatically for already/newly listed products also can manage the orders for those products.
Stay Connected with us!!
Team CedCommerce
I use POD for my Shopify and Etsy shop and needed a way to get my items on Amazon. Connected with someone and they walked me through the steps to fix my errors. Definitely recommend.
"Thank you, Southern Made,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.
Stay Connected!
Team CedCommerce"
Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!
Poorly structured application - multiple failures with unsuccessful publish to amazon- waste of time
Excellent and responsive customer service who quickly fixed my issue.
If you know what you're doing and what you need, this is a killer Channel. It's not an APP, it's a Channel and that's a big difference. It's simple and does what what I need. Shopify is master of inventory and price for FBA and FBM items. Amazon orders come into SHOPIFY so I can push it straight through my Shipstation as if it's another Shopify order. Simple. Within 24 hours we're fully synchronized straight into SHOPIFY. Shocked to learn that I can push existing Shopify listings straight into a new Amazon Seller Central listings. I strongly recommend.
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team,
We apologize for any inconvenience you experienced during your initial interactions with our team.
After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future.
Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey.
We look forward to continuing to assist you and help you achieve success on Amazon.
Regards
Team CedCommerce
Weill ein fach ist
If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.
Hello Ink North
We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.
For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.
As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.
If you get back to us, we will surely help you in the same way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce