CedCommerce Amazon Channel , 999 avaliações

Classificação geral
4,5
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
4 de março de 2024

The customer service experience was so helpful and I wouldn't have been able to set up my store without it.

SleepyMoo
Estados Unidos
Aproximadamente 2 meses usando o app
25 de março de 2024

We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.

Wild & Pure
Estados Unidos
23 dias usando o app
25 de abril de 2024

Raju was very professional and very patient when helping me with my challenges with my issues. 5 stars

Haute Innovations Professional Hair Care
Estados Unidos
4 meses usando o app
CedCommerce deixou uma resposta 3 de maio de 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

2 de fevereiro de 2024

I'm an actual client. The app is great, and the customer service is excellent. I had a small problem and one of the tech support guys was able to solve it in minutes. I highly recommend this app

Parapharmacy Store
Canadá
5 meses usando o app
14 de março de 2024

Customer support is great. They answer every single question and now I feel confident to use the app. They can arrange Google meeting if you need to speak for someone. The app is easy to use & quite user-friendly.

Red Bull Ampol Racing Official Team Store
Austrália
Aproximadamente 1 mês usando o app
21 de março de 2024

Absolute scam, it's mind blowing, I just have to leave a review to warn others. There is no way these glowing 5 star reviews are real. I purchased credits to import listings and never got access to actually start the import. I contacted support multiple times, the live support couldn't help and always said the right department will contact me with a solution. Never heard from anyone. I asked for a refund and the live support kept me for more than an hour just dodging my request, asking me to send screenshots of the invoice, to wait, asking what product, who did I talk to ect and at the end said they can't help me and someone will reach out for the refund. I receive an email from yet another person and they engaged in the same dodging, when I made it clear that I need my refund, they stopped answering and never issued anything. Pure scam and will be reported to Shopify. Don't believe the fake reviews, trust me.

Bash Bliss
Canadá
Aproximadamente 1 mês usando o app
30 de janeiro de 2024

We've been using Ced Commerce for the past 6 months. CedCommerce has been a great app for our business, connecting Amazon with Shopify, enabling us to scale our business. Products and orders sync smoothly and the team at CED have been very supportive whenever we've had any queries. They have been quick to understand and respond to questions. I would recommend this app and the support team.

Dotty About Paper
Reino Unido
7 meses usando o app
19 de fevereiro de 2024

Excellent support, helped straight away with uploading products and any issues. Definitely worth it!

Winchworld
Austrália
Aproximadamente 2 meses usando o app
12 de abril de 2024

Easy to use app and if you're confuse with the process or have questions, the support team is not automated and can surely help you with anything, I'm happy with their service

The Brow Technicians
Austrália
7 dias usando o app
13 de abril de 2024

This app is great way to start uploading your products much faster on Amazon

Hawawo
Reino Unido
Aproximadamente 1 mês usando o app