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The support I get from the people @CedCommerce is simply amazing! Always takes the extra time to make sure everything is working. In-app chat is also super convenient! Would give more stars if I could
Fantastic Amazon-Shopify Integration and Stellar Support from Yogesh!
I've been using the CedCommerce app to integrate my Amazon store with Shopify, and I couldn't be happier with the results! The app itself is incredibly efficient, making it easy to manage inventory, sync listings, and fulfill orders across both platforms seamlessly. It has saved me so much time and effort.
But what really stands out is the exceptional support I received from Yogesh. He was extremely knowledgeable and patient, helping me navigate the setup process and resolve any challenges I encountered. His prompt responses and willingness to go above and beyond made all the difference.
If you're looking for a reliable app for your Amazon-Shopify integration, CedCommerce is the way to go—and I highly recommend reaching out to Yogesh for support. Thanks again for such an amazing experience!
Wonderful experience, he explained all what I was asking and was very well informed with template how to upload items, thank you again for your help!
The customer service is fantastic! I got someone to answer me within minutes. Even though it is highly depends on who you get, Mannu S was super helpful.
I have always believed that CEDCommerce has some great solutions and east to operate, and with their customer service and help it becomes easier to operate and concentrate on your business..
We are a long time user of ETSY integration and recently installed the Amazon Integration as well and we are glad to have used CedCommerce integration again!
Thank you
Great experience, we've been using the CedCommerce Amazon Channel for a few months now, and compared to how difficult Amazon makes integrations this is a breath of fresh air, there's been a few small issues here and there but support always comes through fairly quickly to help resolve those, it's always a pleasure to talk to folks like Ankit which has been an great resource tackling any issues or questions.
I use this app to integrate my Shopify store with Amazon. As I am not super technical and don't understand a lot of this stuff, I have had to reach out to support several times. Each time, they are so helpful with answering my questions, walking me through what to do, and even showed me ways to save myself tons of time when uploading my products. Whether I am contacting them via chat, or email, their support team helps me better understand how to resolve the issues that I am facing, and work through them. I highly recommend them!
I've had experiences with two support staff so far, Mohd Shadab Khan and Raju Sah. Both were very helpful, and Mohd even stayed in the chat to assist me with unrelated questions.
Overall, the app has a bit of a learning curve to it, but so long as the level of support stays the same, I'd highly recommend.
10/10 Customer Service! Best live chat experience I've ever had.
Mannu S. was super responsive, helpful, knowledgeable and remained very patient while I was gathering all the information needed to help us troubleshoot why FBA orders weren't showing in our Shopify reports. Mannu quickly discovered the issue, walked me through the steps and even worked on bringing over a month's worth of FBA orders over into shopify. I'm so grateful!! Thank you so much.
Amazing Support. I was trying a competitor's app and they offered no screen sharing support and they tried doing everything through a chat box. I wasted months of subscription with them and once I switched over to CedCommerce they solved all my problems and made everything so much cleared in just 20 mins. Amazing. I am kicking myself for taking so long to switch. Their backend platform is so much more cleared and easier to navigate as well. Highly recommended!!! Also you should have your entire team managed by Mannu Singh. He's your most knowledgeable and best agent. I have spoken with some of them and they aren't all as good. But he's really really clear on how to solve issues. Please have him train your entire team!