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While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well
Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!
Just trying to get the hang of this, but the chat line was helpful. Seemed to keep patience with me as I struggled through. It takes some time for things to set up, and you have to wait quite some time in between changes to see if they have been applied. Overall this seems like once I am able to navigate it easily, I won't have a problem. Like everything else... it's a learning curve.
Category and Template kind of not easy to work on. The main issue is with the Sku number is not visible on the main page to see the sku each product is hard. The quantity also not shows in the front page. If you use the same concept like Amazon front page it will make easier for the user to get the work done faster. Also the inserting image function not available in your app specifically when you aware about the white background issue. Thanks
Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.
was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through
I appreciate all the help they have given me and most have helped. But I do have to say that they do not listen to me and address the question. It's confusing when you asked "how do I do this (particular task) " and they don't say "you have to do this tab, then that tab, etc." and go on a different subject. If someone in the company would just do a "road map" of the steps it would surely help. (the videos are no help at all). All that said, they have spent a lot of time on chat and I've had 2 Google Meets and I am extremely appreciative. I believe they are a good channel to have.
Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!
The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help.
I even received a PDF and offer for additional assistance if needed.
We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!