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Always very helpful and work diligently to resolve issues. Definitely recommend for Shopify/Amazon issues.
Thank you, Hoonigan, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!
They are very helpful through the online chat with any problems that you may have. Great features and they always are listening to feedback that you may have.
Update: Absolutely amazing team to work with! They listen to whatever problems you have and take care of it immediately. The online chat is great with it being a live person. New suggestions they take for new features. I have been on a conference call with the whole team from CedCommerce and it's simply a pleasure to work with them. If you ever have a suggestion on something to make the app better, they are always listening. :)
"Hello Artsy Niche Creations,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Thank You
Team Amazon by CedCommerce!"
My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
I find very helpful when I have a problem using Amazon by CedCommerce. Guy was very helpful to resolve the issue I have. Thank you!
"Much obliged to you AAA Beauty,
We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store.
The team is consistently available to help you.
Stay Connected!
Team Cedcommerce!!"
This app is excellent! a huge time and effort saver, gives you alot of control as well, not to mention the exquisite technical support you get if you face an issue, and the free plan includes plenty and plenty! Highly recommended! Keep it up guys!!
Overall the staff member was very friendly and patient which is good.
We had lots of issues with my mic and lack of knowledge but he still tried his best to explain what was happening.
Will contact again if have issues.
make sure you have a decent mic when talking to them or it's really difficult.
"Much obliged to you, dvproduct,
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected.
Team CedCommerce"
The onboarding process can be challenging, specially if you manage a large catalog with tons of variants, as you will have to create detailed profiles to push the products, identify the preexisting ones to link them, it's not an easy task. But they provide support and are available to help when needed. That really makes the difference. When you set it right, it works like magic. Would always recommend, they are very professional and committed.
This is a great app for launching from an existing established shopify store onto Amazon! We just hit our 50th order! It took me less than an hour to get products listed and selling on Amazon with this app. Customer service from CedCommerce is great - I've reached out a few times through their live chat widget and they respond quickly and are very helpful! Especially Kaushik - he's great!
I have been using this app for a while now, starting with the Startup Plan and now I am going into the Advanced Plan.
Whenever I run into an issue, no matter what time of the day things were resolved quickly. My trust in the company has grown, so now I am having them do more amazing things for me on Amazon to increase my sales. If you want to sell on Amazon this is the app to use.
"Hello HIT a Double,
Thank you for your kind words!
We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce"
Raju was very professional and very patient when helping me with my challenges with my issues. 5 stars
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce