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my first time contacting CedCommerce Support and I was satisfy with the assistance, the problem was resolved quickly. Thank you!!
"Thank you, Casual Tropical Wear, for the appreciation.
We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Please feel free to discuss with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce"
They have been very helpful with all my questions as I am learning how to use the app!! The response time and helpfulness is very appreciated.
Hello,
We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.
Thanks & Regards.
Team CedCommerce!!
I have been using this app for a few weeks to slowly start listing some of our products on Amazon. It took a little getting used too but it gets easier the more you use it. If I get stuck I just open the chat and ask a question, there is always someone ready and willing to help.
When I was having trouble getting products to upload, a tech person set up a Google Meet with me and showed me how to fix things during a screen share. VERY helpful!
The team was extremely pleasant and helpful. She took the time to meet me on more than one occasion to help upload my products. The app is instrumental in helping me grow and expand my brand. Easy to use. 10/10 would recommend!
Thank you, SSW Merch,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce
Great support team. The agent was patient when having trouble with failed uploading products and more.
"Thank you, Swing Lifestyle Store, for leaving us such an excellent review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!"
This app started out great for us. It allowed us to do our Amazon shipments from within Shopify which gave our warehouse team just one interface to use.
After 9 months or so of using the app we started getting errors. Orders weren't syncing properly to Shopify or back to Amazon. This lead to a huge amount of work from our team to try to fix a bad situation. It almost lead to us losing our Amazon account as our account health. And of course it started happening in Q4 which is crunch time.
The Amazon process is one of the most unfriendly systems I have ever tried to navigate. The customer service and app from CedCommerce is the perfect solution to all your shopify/amazon syncing needs HIGHLY RECOMMENED!!
"Thank you, The Shasta Shop,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"
Just trying to get the hang of this, but the chat line was helpful. Seemed to keep patience with me as I struggled through. It takes some time for things to set up, and you have to wait quite some time in between changes to see if they have been applied. Overall this seems like once I am able to navigate it easily, I won't have a problem. Like everything else... it's a learning curve.
Very simple and easy connect the catalog. Costumer service very good with a Whatsapp channel always avaiable.
Hello All-4You,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, and docs) for your assistance.
We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce