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Poorly structured application - multiple failures with unsuccessful publish to amazon- waste of time
Mohd was excellent at walking me through the issues with my template and uploads. Coming from the competitor... CED is far beyond in terms of customer service, and detailed information for walk thru. Thanks for making life a lil easier!!!
"Hello Lainey Brooke Jewelry,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, and docs) for your assistance.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce"
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team,
We apologize for any inconvenience you experienced during your initial interactions with our team.
After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future.
Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey.
We look forward to continuing to assist you and help you achieve success on Amazon.
Regards
Team CedCommerce
I just discovered Cedcommerce and had some issues with mapping products with variants and various metal types. The support team was really helpful and managed to get it working for me in a few hours. This looks promising and hopefully, it will help streamline my business and help it grow with Amazon. Big thank you to Yogesh and Prashant!
Thank you Issyverse, We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features so that you don't need to spend hours on setting up your business on the Amazon marketplace.
The Template section reduces all your manual work. The bulk actions do not require your lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from Amazon marketplace.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Feel free to reach out to us anytime!!
Team CedCommerce
I had an incredible experience with CedCommerce. Their level of customer service is truly outstanding, and their expertise is unmatched. I am absolutely thrilled and couldn't be happier with the service I received!
I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales.
From the moment I reached out to inquire about their service/product, the team was incredibly helpful and responsive. They promptly addressed all my questions and concerns, providing me with the information I needed to make an informed decision.
When it came time to utilize their service/product, I was blown away by the level of professionalism and expertise displayed by their team. They went above and beyond to ensure that my needs were met, and the end result exceeded my expectations.
I highly recommend Amazon by cedcommerce to anyone in need of their service/product. You can trust that they will deliver outstanding results and provide an experience that will leave you impressed. I will definitely be a returning customer, and I'm confident that others will have the same positive experience that I had.
Once again, a huge thank you to the entire team at cedcommerce amazon Keep up the fantastic work!
Great interface and integration. Impeccable customer service! They guide you step-by-step and explain each section needed. I highly recommend this app!
"Hi 1eyed 1der designs, Thank you for appreciating our efforts!!
To guide & assist you, we assigned a dedicated account manager who helps you on each step, the account manager is always available with the Team via online chat, email, call, WhatsApp, Skype, or whatever you prefer for communication. We explain the flow & the procedure of the app to make you familiar with the app. We are always available to assist you and if required, we do the customization for your listings. Through videos, FAQs, and help docs we guide you so that you don't need to depend upon us and you can work independently.
Please feel free to share your requirement with us; we will surely consider that and will implement them into the app.
Stay Connected!
Team CedCommerce"
The App Works and has features that can get you setup on amazon. BUT, the invasion of privacy from this app is nothing but ridiculous. They Deliberately went out of their way to get my phone number and text me with no permission and unannounced.
After contacting their live chat for some help with a minor issue, I am bombarded by their "Support Team" On WhatsApp. At first, I was extremely confused, but as time progressed their Support Team would try to spam me and sell me on their services for store optimization and upload. They even created a group chat on WhatsApp specifically for my store.
I have also noticed an uptick in crypto scam texts from WhatsApp and My US number.
STAY AWAY. Use something else.
While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.
"Thank you, for your appreciation.
We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.
Please feel free to discuss this with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce"
I haven't uploaded my products yet, but so far customer service has been SUPER helpful and quickly available to answer all my questions. Looking forward to using this app to sync my Shopify & Amazon Handmade stores.
"Thank you, Le Serey,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"