CedCommerce Amazon Channel

Super solid app with great support. Reliable and gets the job done. Support helped us install and ensured that all settings were done correctly. Highly recommend. We use the app to simply pull all our Amazon orders into Shopify, so that we can fulfill from there, assign Amazon orders to different fulfillment centers, as well as have all analytics for Ecomm+Amazon in one place. The only opportunity for improvement is the cost. I wish the app was like $24/month instead of $49. But it gets the job done well and that's the most important.

Great Customer service. They answer all my questions and help me to understand how the transition works. Looking forward to seeing the products in Amazon

Ayush Agarwal and CedCommerce, was very professional, patient, persistent and most importantly knowledgable. He was able to get our Amazon Sellers Store up and running after navigating the difficult rules and regulations Amazon has. Without any reservation LDR Headgear LLC and owner Larry Marchionda CedCommerce.

Customer service is fast at solving my issue, and the app is pretty easy to use, if there are further issues, the costumer service can probably solve them relatively quick

I didn't have a good experience with them. They will count all orders on Amazon even if they didn't come through that app! This is a terrible example of how the app should work.

I strongly discourage using them and recommend exploring alternative apps that operate more fairly and won't simply drain your funds.

Oct. 19, 2024: Adding to my previous review: Highly Recommoend! Yogesh was great and took all necessary steps to make sure our orders went through when the SKU was mismatched. Thank you for all your help!

Easy to use and Great customer support, Highly Recommend!
The integration has been seamless and easy to use. After 6 months of using we ran into 1 issue with an order... "API slow to respond" but the response team was extremely quick to reply & resolve the minor issue within minutes allowing the customer to still receive their order on time!

The app is very easy to use and if you have any issues the customer service is outstanding! They could increase the amount of FAQ's based on error codes. I would like a quick reference guide for error codes. Some of the error codes are unclear and it is hard to figure out what needs to be changed.

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

This app has some issues that may negatively impact your experience. Unfortunately, if you sell in multiple Amazon markets, you may face some difficulties with SKU connections as the app does not support multiple connections. In addition, there have been instances where products have randomly stopped syncing, causing confusion and frustration. For example, the SKU's may contain random numbers, preventing the correct import of orders.

While the support team is responsive, they are unable to provide solutions to these issues, leaving users with a partially functioning app. This can be a frustrating experience for those who rely on the app for their business needs.

Great time, saves a lot of time. The support team is A+, Praveen has been legendary throughout his support.
Thank you