CedCommerce Amazon Channel

Good technical support

Mohd helped me a lot for solving the attribute error. i was struggling from past 10 days to upload my product to amazon but with the help of him, i successfully uploaded it in a day. thanks for the great support

excellent 24/7 chat support

Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.

Easy to use, very good and quick support. Clear recommendation to anyone.

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

Very informative and helpful. Helped me upload products fom shopify to amazon very quickly. Would recommend. Friendly and knowledgable.

This is a great app to integrate your Shopify and Amazon stores, it's user-friendly and the support team always helps you or points you in the right direction to address any problems.

What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.

Absolutely fantastic experience! This is the best Amazon app by far. We trust it 100% with our business.

The tech support is exceptional as well - Mannu is always right on it immediately and we're able to get the support we need to keep developing our Amazon store on the daily.

Thank you CED and Mannu!