评论 (1,033)

整体评分
4.5
每个评分等级的数量
  • 89% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2022年2月14日

Can't upload to Amazon without multiple errors. Worked with four different reps in chat over four days and they'd promise to fix and then the next day I'd log back in and nothing changed. Too much heavy lifting to just get the Shopify catalog ported over to Amazon with this tool.

Headwaters Bamboo
美国
大约1年 人在使用应用
编辑时间:2023年2月10日

I wasted a week, the app after update became unstable, and I kept getting errors, don't waste time, so I hired a support person and stopped using it.

All Love Here
越南
10个月 人在使用应用
编辑时间:2023年2月1日

Have been using this app for almost a year. I can truly say that this is definitely the worst app I have ever used. My orders are not synced to Shopify correctly, so every time I have to check hundreds of orders and tell them to sync it manually. When I contact support, they say sorry and ensure that this will not happen again, but IT HAPPENS AGAIN AND AGAIN. The subscription prices are so high, but OMG the service and app's performance are terrible. I will end my subscription as soon as finding a similar shopify amazon app. They have ruined my business so far. The only thing they say we are sorry, bla bla....

GoWith
美国
9个月 人在使用应用
2023年1月12日

Worse Shopify App I have used!! Have wasted many hours waiting for the 'Dev' team to resolve issues...and they keep coming back. Customer service is non existent with broken promises.

Calendar Club
澳大利亚
9个月 人在使用应用
编辑时间:2023年4月3日

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

Miracle Spritz
美国
7个月 人在使用应用
2022年8月18日

Do not download, moreover DO NOT pay at all. It took them 1 week and a half to post 1 item they couldnt figure out how to. I sell Jewely, it shouldnt had been that hard. I downloaded another app: Amazon by Codisto. And they helped me upload over 400 products in 2-4 days!

ErikRayo.com
美国
5个月 人在使用应用
2023年3月28日

Beware of this company.

This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.

When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.

Odditees
美国
4个月 人在使用应用
2023年4月26日

Condescending and apathetic service. You might want to rethink this app if you're looking for customer service (and you're going to need it!)

PringCor
美国
2个月 人在使用应用
CedCommerce已回复 2023年9月18日

Hello PringCor Team,

We deeply regret your disappointing experience with our service. Your feedback is genuinely important to us, and we apologize for any condescending or apathetic interactions you may have encountered.

We are committed to providing a higher standard of customer service, and we take your comments seriously.

We value your business and hope you'll consider giving us another opportunity to serve you better. Your satisfaction is our priority.

Best regards,
Team CedCommerce

编辑时间:2022年6月13日

Dose not keep synchronized with my Amazon. It says it published 18 of 250 products and On Amazon only 7 products are showing. I removed a laptop no longer available 3 days ago and the app shows 1 in stock and published. Even the free version of this app is to expensive considering the time cost. NO Customer support! Today I uninstall this. I wish I could uninstall this. I do Not see a way!

YardSaleCGT
美国
大约2个月 人在使用应用
编辑时间:2023年5月2日

Need to update this.

The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.

H S Johnson
英国
大约1个月 人在使用应用
CedCommerce已回复 2023年4月3日

Hello H S Johnson team,

We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow.

Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication.

We have taken your feedback to heart and are committed to ensuring that such situations never happen again.

We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward.

Best Regards
Team CedCommerce