评论 (1,033)
优化
-
按评分
Simply put, it doesn't work. Error after error, contacting support time and time again, waiting sometimes days with no response. I don't understand how there are so many positive reviews when every single time we try uploading products there are errors on top of errors. 90,000+ products to list on Amazon and couldn't get more than a few thousand listed. What a waste of time. I don't even understand how this app is listed on shopify's app store considering that is full of errors and bugs. cedcommerce before responding to this review, check our support log including the feed error from 3 days ago that is still not resolved.
Hi ineedfabric.com,
As Amazon is a large marketplace, it has lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.
If you get back to us, we will surely help you in the same way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team,
We apologize for any inconvenience you experienced during your initial interactions with our team.
After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future.
Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey.
We look forward to continuing to assist you and help you achieve success on Amazon.
Regards
Team CedCommerce
The App Works and has features that can get you setup on amazon. BUT, the invasion of privacy from this app is nothing but ridiculous. They Deliberately went out of their way to get my phone number and text me with no permission and unannounced.
After contacting their live chat for some help with a minor issue, I am bombarded by their "Support Team" On WhatsApp. At first, I was extremely confused, but as time progressed their Support Team would try to spam me and sell me on their services for store optimization and upload. They even created a group chat on WhatsApp specifically for my store.
I have also noticed an uptick in crypto scam texts from WhatsApp and My US number.
STAY AWAY. Use something else.
This app does not work as advertised, at least if it work for some; it does not work for our store. I doubt the 5 stars review on this app. We keep getting different errors at different times. We had to finally delete the app off our store. No one from CedCommerce could resolved this issues without getting another issue. Wasting of time!
Hello, grrnstore,
We're sorry about the issues you experienced while using the app. We understand your frustration and would like to address your concerns.
We acknowledge that the app had its initial phases and encountered various challenges during that time. However, we have been diligently enhancing the app's functionality and introducing numerous useful features to improve the overall user experience.
We want to invite you to give the app another try, as we believe it has come a long way since its early stages. We offer a free plan so that you can explore the latest improvements and features at no cost.
Regards
Team CedCommerce
Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??
Salut Jilu,
Nous nous excusons pour la confusion et les désagréments que vous avez pu rencontrer lors de votre première interaction avec notre application et notre service client. Il y a peut-être eu un problème de communication et nous apprécions que vous ayez porté ce problème à notre attention.
L'application est conçue pour aider les utilisateurs dans leurs efforts de commerce électronique, et nous avons apporté des mises à jour et des améliorations significatives depuis votre dernière interaction. Il offre désormais une expérience plus rationalisée et conviviale.
Concernant le problème que vous avez évoqué avec le service client, nous ne demandons pas d'argent pour démarrer avec notre application. Nous proposons un forfait gratuit et nous nous engageons à soutenir nos utilisateurs sans aucun coût initial. Nous comprenons l'importance d'une communication claire et nous excusons pour tout malentendu qui aurait pu survenir.
Nous apprécions vos commentaires et aimerions vous inviter à donner une autre chance à notre application. Vous le trouverez bien amélioré et mieux adapté à vos besoins.
Nous attendons avec impatience l’opportunité de mieux vous servir.
Salutations
Équipe CedCommerce
glitches, SKUs don't match. Wasted a full day with support trying to figure out the bugs. Not worth it, I'm looking elsewhere.
I've been waiting for 3 days for an answer to my request, I've been strolling from whatsapp groups to other groups. From the beginning I indicated my request And in the end: negative response, WHILE THEY KNOW MY QUERY FROM THE BEGINNING I strongly advise against.
Almost good but their templates function doesn't work so the whole app is useless. Even having a template I still get an error that a category needs to be selected. This app must have been developed by toddlers. Absolutely pathetic.
Dear Crypto Clothing Factory,
We appreciate your feedback and apologize for any inconvenience you experienced with the app's template function in the past. We take user feedback seriously and have significantly improved and upgraded the app since your last use.
We are pleased to inform you that the app has evolved considerably, and many user-friendly features have been introduced to enhance your experience.
Kindly consider our app again; we look forward to serving you better this time.
Regards
Team CedCommerce
If you are looking for a product feed app like the ones for Meta or Google then this is not for you. They do not support meta fields so you will have to type/paste all your attributes manually. This app is only good (have not tried it) for order syncing, which is useless for someone using FBA, Easy Ship, order fulfilment platforms or even Zapier!
Wouldn't waste your time - Expected it to make life easier and quicker yet the app is painfully slow i could list manually quicker - Full of errors - when you try to link products it gives errors such as the images dont match - Don't understand why this should make a difference. Watched video tutorials which made no sense they talk more about how amazon works than actually teaching you how to get this app working - Even during the tutorial there is a dog barking in the background and you can't hear what she is saying.