CedCommerce Amazon Channel

The customer service is excellent, I have always found for them to be helpful and willingness to resolve the issues immediately

I'm saying this with regret, but this has been a huge disappointment.
I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon.

However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues.

Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions.

Among all the Shopify apps I've used, this one has by far the weakest customer service.
As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

Excellent support from Mohd. Shadab Khan to resolve an ongoing product link issue with our Amazon store. He worked with me for over an hour to resolve this and get all our products live again.

I was woking through an issue with my listing and had the pleasure of working with Mannu Singh and had a very positive experience. Very prompt and helpful interaction. Highly recommend

Yogesh was so helpful! He was patient and professional throughout the entire chat. I was nervous and he walked me through the entire process. I so appreciate his excellence. Thank you CedCommerce for helping me navigate through this new journey!

Best,

Tara TB

looked professional at first sight, but does not sync properly. deleted shopify products keep showing up on Amazon, stock is not syncing within a day... Amazon is very strict and will punish the seller by bad ranking and withholding money. and this app helps is very useful if you want to be full of problems and cancellations because it does not work properly. support is responsive but just bla bla they don't fix it.

"Free 50 orders/month; $0.2/order"

This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.

So far so good, support was able to guide me thru a complicated problem.

Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!

Raju Sah provided excellent customer service and was incredibly helpful during our onboarding phase. His support made the process smooth and easy to navigate.