評論 (1,430)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2023年12月27日

Update (12/27/2023)
Unfortunately I have to point out that the developer takes time but fails to solve this issue
Update (12/16/2023)
Unfortunately I must say that the App is unable to create new products on Amazon that have variations in colour, sizes, etc... (E.g. T-shirts - Shoes). Only publish variants without properly matching them to the main product (Parent). This does not comply with what Amazon expects.

(05/17/2023) I tried and tested several Integration Apps (Salestio and Codisto) before deciding which one to use. In the end I chose CedCommerce and after some time using it I can confirm that I'm really happy with the choice I made. Inventory synchronization, order management, publishing new products or existing products on Amazon, thanks to the modern interface to use is easy and above all works very well. For any doubt, the assistance team is always ready to answer in a few minutes.

Grimandi calzature
義大利
使用應用程式 大約2年
2023年7月24日

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

Pierogi Gifts
美國
使用應用程式 1年多
CedCommerce 已回覆 2023年9月19日

Hello Pierogi Gifts,

As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products.

Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way.

We look forward to the opportunity to assist you effectively.

Regards
Team CedCommerce

編輯時間:2024年12月22日

As a long-term user of CedCommerce, it’s sad that I will have to leave the Amazon team due to inconsistencies in Customer Service & Technological Performance. I’ve tried to be patient and give some grace but this just flat out terrible. My account manager is clueless and doesn’t respond to my messages. The products are failing to sync via Shopify and we are just over it. Highly disappointed in this team, as the Walmart brand works so well with their merchants. Get it together guys.

FROGSHOP
美國
使用應用程式 1年多
2024年1月15日

I didn't have a good experience with them. They will count all orders on Amazon even if they didn't come through that app! This is a terrible example of how the app should work.

I strongly discourage using them and recommend exploring alternative apps that operate more fairly and won't simply drain your funds.

besmart-amz
斯洛維尼亞
使用應用程式 1年多
2024年1月18日

App and customer service is an absolute joke. I paid to have 100 sku's added to Amazon.....almost a year later I have a handful that are correctly listed. They have girls swimsuits in men's clothing, girls dresses in womens. What is listed is search suppressed. They will not correct the listings but keep telling me they will "update within the week". Well going on a year, do what you say OR REFUND MY MONEY!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR TIME WITH CEDCOMMERCE.

Razels
美國
使用應用程式 1年多
2023年5月15日

The app has many issues that need addressing urgently. Stock doesn't sync and items are oversold. Orders don't sync so my late dispatch rate is through the roof and now I can't upload products due to an error that is not being fixed quickly. The above issues in my opinion make this app useless!

Super E-cig Ltd
英國
使用應用程式 1年多
CedCommerce 已回覆 2023年9月18日

Dear Super E-cig Ltd,

We apologize for the unexpected issues you faced previously. We want to inform you that we have now permanently resolved these concerns. You can confidently use the app without encountering the previously mentioned problems.

Additionally, we offer a free plan, so you can test the app once more and experience the improvements firsthand. We look forward to serving you again and providing you with a seamless experience.

Thank you for your patience and for giving us another opportunity.

Best regards,
Team CedCommerce

編輯時間:2023年12月8日

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

mypingu
澳洲
使用應用程式 大約1年
編輯時間:2023年5月6日

l'équipe de support fais des promesse qu'elle ne respecte pas.
the support team makes promises that they don't keep.

TECIN-PRINCIPALE
法國
使用應用程式 大約1年
CedCommerce 已回覆 2023年9月19日

Hello TECIN-PRINCIPALE,

We sincerely apologize for any unfulfilled promises or issues you may have encountered.

Our commitment to delivering excellent support is at the core of our values, and we take your feedback seriously. We understand the frustration that can arise when expectations are not met.

We would appreciate the opportunity to investigate the specific promises made and work towards resolving any outstanding concerns. Please get in touch with our support team again, and we will ensure that your issues are addressed promptly and to your satisfaction.

Best Regards
Team CedCommerce

2023年11月1日

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it.
For anyone considering paying them to list online , save your money cuz i lost mine.
pathetic and selfish. terrible customer service

AND THEY REFUSE TO REFUND ME.

PremiumBrandGoods
美國
使用應用程式 大約1年
編輯時間:2023年8月21日

The worst service I have ever paid for. They have taken more than two months for 10 product optimizations. When they told me the work was done, they have not even commply with the complete service they had promissed. I had to inssist them to complete it, correct images and complete information.
When you ask them to complete the work, they take days to answer. I definitely DO NOT recommend this service. In fact, I am asking for my money back as they did not give what they promissrd

POSCO FAMILIA
美國
使用應用程式 大約1年
CedCommerce 已回覆 2023年4月27日

"Thank you, for your appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.

Please feel free to discuss this with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"