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Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.
The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help.
I even received a PDF and offer for additional assistance if needed.
We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!
The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes
"Thank you, Bri In Style.
There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system.
Please feel free to discuss this with us whenever you need any help from our side.
You are free to reach out to us anytime.
Team CedCommerce!"
Great customer support. Off 1 star because the app can be confusing to use for a first time seller.
Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.
"Thank you, for your appreciation. Wish to have a great business relationship with you.
We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.
Team CedCommerce
Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again
IT'S A GREAT APP. And the help support team is great! I've been followed step by step by Shubhi, a super patient and professional lady. Definitely recommended
Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!
While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.
"Thank you, for your appreciation.
We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.
Please feel free to discuss this with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce"