整體評分
4.5
各級評分數量
  • 90% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2023年12月8日

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

mypingu
澳洲
使用應用程式 大約2個月
2023年11月16日

This app was not seamless. It would not integrate amazon seller account it was focused on amazon pay. The support was horrible no one responded to my request for help

Kemancestry
美國
使用應用程式 大約24小時
2023年7月26日

If I could give this app a 0 I would. After reaching out to 6 reps within the span of 4 days I was told either to update the template or I can pay them to fix it. I just felt it was a SCAM. This app doesn't have an FAQ nor does the reps honestly tell you the issue but that they "fixed it" and I would need to literally ask them a ton of times "what was wrong with it?" until they tell me the answer. I wanted to try this out for at least a week regardless of the issues I kept running into. For four days after continuously reaching out to Support my products were NEVER synced and published to Amazon. The most difficult issue was the Parent-Child Sku due to the variants I had. There's no option in this app to fix this. Unless you pay them to go in to your template and manually add it to you. And this is for a T-shirt.

A Typical Nobody
美國
使用應用程式 2天
CedCommerce 已回覆 2023年9月18日

Hello A Typical Nobody team,

We are sorry to hear about your experience with the CedCommerce Amazon Channel app. We take customer feedback seriously, and I'd like to address your concerns.

Firstly, we apologize for the inconvenience you've faced with our app. We strive to provide a seamless experience for our users, and it seems that we fell short in your case.

We are committed to making necessary improvements to enhance the functionality and support you receive from the CedCommerce Amazon Channel app. If you get back to us, we will surely help you.

Look forward to serving you again !!

Team CedCommerce

2023年10月19日

Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen.

Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten.

Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal!

Absolut nicht empfehlenswert!

MAHINA
德國
使用應用程式 11個月
編輯時間:2023年5月6日

l'équipe de support fais des promesse qu'elle ne respecte pas.
the support team makes promises that they don't keep.

TECIN-PRINCIPALE
法國
使用應用程式 大約1年
CedCommerce 已回覆 2023年9月19日

Hello TECIN-PRINCIPALE,

We sincerely apologize for any unfulfilled promises or issues you may have encountered.

Our commitment to delivering excellent support is at the core of our values, and we take your feedback seriously. We understand the frustration that can arise when expectations are not met.

We would appreciate the opportunity to investigate the specific promises made and work towards resolving any outstanding concerns. Please get in touch with our support team again, and we will ensure that your issues are addressed promptly and to your satisfaction.

Best Regards
Team CedCommerce

2022年2月14日

Can't upload to Amazon without multiple errors. Worked with four different reps in chat over four days and they'd promise to fix and then the next day I'd log back in and nothing changed. Too much heavy lifting to just get the Shopify catalog ported over to Amazon with this tool.

Headwaters Bamboo
美國
使用應用程式 大約1年
編輯時間:2023年2月10日

I wasted a week, the app after update became unstable, and I kept getting errors, don't waste time, so I hired a support person and stopped using it.

All Love Here
越南
使用應用程式 10個月
編輯時間:2023年2月1日

Have been using this app for almost a year. I can truly say that this is definitely the worst app I have ever used. My orders are not synced to Shopify correctly, so every time I have to check hundreds of orders and tell them to sync it manually. When I contact support, they say sorry and ensure that this will not happen again, but IT HAPPENS AGAIN AND AGAIN. The subscription prices are so high, but OMG the service and app's performance are terrible. I will end my subscription as soon as finding a similar shopify amazon app. They have ruined my business so far. The only thing they say we are sorry, bla bla....

GoWith
美國
使用應用程式 9個月
2023年1月12日

Worse Shopify App I have used!! Have wasted many hours waiting for the 'Dev' team to resolve issues...and they keep coming back. Customer service is non existent with broken promises.

Calendar Club
澳洲
使用應用程式 9個月
編輯時間:2023年4月3日

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

Miracle Spritz
美國
使用應用程式 7個月