Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

May 30, 2023

Helped fix the issues and explained to me how to notice them in the future if it ever happens again! Highly recommend.

Oasis Collective
United States
12 days using the app
February 15, 2022

Great customer service and attentive team! Game changer to help manage listings across multiple sales channel

Custom Giant
United States
12 days using the app
CedCommerce replied March 5, 2022

Much obliged to you, Custom Giant, for leaving us such a magnificent review. We are happy that you adored our administrations,

We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.

Team Cedcommerce!!

Edited February 1, 2023

Have been using this app for almost a year. I can truly say that this is definitely the worst app I have ever used. My orders are not synced to Shopify correctly, so every time I have to check hundreds of orders and tell them to sync it manually. When I contact support, they say sorry and ensure that this will not happen again, but IT HAPPENS AGAIN AND AGAIN. The subscription prices are so high, but OMG the service and app's performance are terrible. I will end my subscription as soon as finding a similar shopify amazon app. They have ruined my business so far. The only thing they say we are sorry, bla bla....

GoWith
United States
9 months using the app
May 19, 2023

Unbelievable customer service.

I've been banging my head against a brick wall trying to sync products myself. I gave up on this app and after several days of inactivity received a message from customer service offering a one on one consultation to trouble shoot the issues I was having. The representative I spoke with was articulate and knowledgeable and had my Shopify products ready to start uploading to Amazon in under half an hour.

Thankyou!

Et al. Apparel
New Zealand
11 days using the app
December 7, 2022

Wow, and here I was thinking that selling on amazon would be super difficult. That was until I found Cedcommerce. They have helped me get started in so many ways. They helped me get set up, gave me live assistance, very interactive and friendly! I honestly cant thank them enough for their support! Had the pleasure of Kaushik helping me and he is fantastic! Super patient and super knowledgeable! 10/10 recommend!

Magic Desires
Canada
11 days using the app
CedCommerce replied December 19, 2022

"Much obliged to you, Magic Desires.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected.
Team CedCommerce"

July 12, 2023

The customer service told me only works on FIREFOX !!!

I tried to use on Chrome and Safari without success, returns the error:
"{"success":false,"code":"access_forbidden","message":"Access Forbidden"}"

DaRoAn
Spain
9 months using the app
CedCommerce replied September 18, 2023

Hello DaRoAn,

We sincerely apologize for the inconvenience you've experienced. It appears there was a misunderstanding regarding browser compatibility. While our app is optimized for Firefox, we understand that you may prefer to use other browsers like Chrome and Safari.

The error message you received, "Access Forbidden," is indeed unexpected.
Our team investigated this issue to ensure cross-browser functionality and resolved the error you encountered.

Will look forward to serving you again !!

Team CedCommerce

January 12, 2023

Worse Shopify App I have used!! Have wasted many hours waiting for the 'Dev' team to resolve issues...and they keep coming back. Customer service is non existent with broken promises.

Calendar Club
Australia
9 months using the app
June 15, 2023

Quick and very helpful! I was really struggling with uploading products and had a solution and answer in minutes!

MEGA TEES
Canada
11 days using the app
Edited February 28, 2023

It is a very slow and complex process to list our products on Amazon.

We are making progress and customer support has been helpful.

We are still experiencing errors though, hopefully we get things running smoothly eventually.

Witch of Scots
United Kingdom
11 months using the app
May 3, 2023

CED Commerce is an easy product to understand, tech support is tops and made my products easily show on Amazon-US. Looking forward to add more products with this tool.

FlagLamps
United States
11 days using the app