Reviews (963)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify to Amazon integration, praising its intuitive interface and automation features for easy listing and inventory management. The customer support is particularly valued for its quick, effective problem-solving and availability through multiple channels like live chat and video calls. Many users commend the app for simplifying complex processes and boosting Amazon sales.

November 11, 2024

I am still learning how best to use this app but I cannot fault the support team. They are quick to respond, patient and helpful. Ifat from the support team spent an extended period of time online with me today working through some issues that I had - her communication was excellent and she was incredibly helpful.

MacGear Australia
Australia
20 days using the app
October 4, 2024

The team at CedCommerce provides outstanding support! They consistently go above and beyond to ensure everything is functioning perfectly. The in-app chat is incredibly useful and makes things so easy. I wish I could give them even more stars, because the service is truly top-notch!

Expert WC
France
3 months using the app
Edited August 7, 2024

We had some issues with the delay in the subscription update but all got fixed. It is a good app with 24/7 support.

It will save you a lot of time. There is some learning to do but support is there if you have any problems, you can just ask.

Thank you

Solid Solutions
Australia
Over 1 year using the app
CedCommerce replied August 5, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

August 30, 2024

Responsive customer service and easy way to start selling your Shopify listed products on Amazon. Would recommend to a friend.

Everything Catholic
United States
11 months using the app
Edited October 17, 2024

The service provided by this company is extremely disappointing.

They charge extra for features that should be included in the subscription. I have to call them daily, and my issues still aren't resolved.

It feels like their goal is to frustrate customers into paying more for services they've already paid for. Truly frustrating.

supremesip
United States
4 days using the app
October 3, 2024

Thank you Mansi for your services, it was a great help in solving my shopify sinking issues!

Que Papa
India
Over 1 year using the app
October 9, 2024

Hello I am happy with the support I have recieved from Vishal Kumar Tyagi. Everyone I have spoke to has been very polite and resourceful providing solutions in real time and helping with any question I appreciate thier help.

Thanks for your assistance with any little issue.

Lavish 4 Less Handmade Bath Products
Canada
3 months using the app
August 20, 2024

Fast Help in any case , great support and really good application to work with , very intuitive

YesArtYes
Israel
6 months using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

November 11, 2024

Raju and Mannu helped me set up few of my products and whenever i have any problem with anything related to product mapping they always there to help.

Thetoddlerslife
Australia
24 days using the app
September 19, 2024

Ankit was fantastic in helping me when I had some trouble. He reconnected my store and spent a lot of time making sure we were set up correctly. Support is fantastic. Thank you!

Manly Bands
United States
29 days using the app