CedCommerce Amazon Channel , 993 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. Its user-friendly interface and customization options are praised, along with automation features like pricing and inventory management. The support team is recognized for their quick responses and commitment to customer satisfaction. Some merchants report increased revenue and improved efficiency, but there are criticisms about the app's ability to create new products on Amazon with variations.
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I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.
While I find it quite complicated, the support is excellent
I appreciate all the help they have given me and most have helped. But I do have to say that they do not listen to me and address the question. It's confusing when you asked "how do I do this (particular task) " and they don't say "you have to do this tab, then that tab, etc." and go on a different subject. If someone in the company would just do a "road map" of the steps it would surely help. (the videos are no help at all). All that said, they have spent a lot of time on chat and I've had 2 Google Meets and I am extremely appreciative. I believe they are a good channel to have.
和訳されていないため理解できない部分が多いが、チャットサポートが丁寧に教えてくれる。
was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through
the best app i found on shopify , and the support really help me a lot in that , as this app is really easy to use and better than the other app also , thank you so much cedcommerce
Working with the new technologies can sometimes be frustrating. Just when you need support, you can quickly get in touch with the support team. They respond quickly and the team members are patient and friendly. The app itself is more convenient than Amazon Seller Central itself. The app and the service is efficient and therefore recommendable.
The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help.
I even received a PDF and offer for additional assistance if needed.
Great customer support. Off 1 star because the app can be confusing to use for a first time seller.
Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.