Amazon by Codisto , 746 anmeldelser
Attention, I can only warn everyone about this app. We have installed this app and it has caused this app to delete products from our store. We checked the Shopify logs and random products were deleted. Attention. Utmost caution is advised here.
Thank you for your feedback,
We do not have the ability to delete or modify Shopify products. We make product-related API calls to retrieve them for catalog sync. What you are suggesting is not possible.
We have reached out to you to discuss your concerns.
Nikki
It doesn't work in UAE....
2 month we tried to fix errors with support and in the end we found out that MCF just doesn't work in UAE... Support and tech crews were useless. They don't know basic things about the company..
2 month...
I have tried this app since a week now and i spent 8 hours a day. until today i was not able to upload one single new product. it has been a very frustrating experience. support is quick to answer and very friendly. but in the end i followed their instructions (deleting product, waiting 24 hours, uploading again) and the numerous problems could not be fixed.
Do NOT fall for this App!, extremely misleading! claiming to offer you free month but in order for you to connect you must register with AMAZON and the minute you do you get charged !!!! Very dodgy indeed and misleading !!!! not stating this crucial information!, I now have to go through hours of trying to get the refund and figure it out where or what number to contact as everything is virtual and automatic ! Seriously DO NOT download this!!!!
Thank you for your feedback,
We are an integration tool that works with Shopify to sync your products to Amazon.
Amazon is a marketplace that requires you to have your own account. We do not claim to open an Amazon account for you as this is the seller's responsibility.
Nikki
I have been unable to connect my store. I've reached out for help on the issue and am still unable to connect my store. Also, I signed up for a free trial, and was charged the same day. That wouldn't be a problem if I was able to use the app.
Thanks for your feedback,
We have checked your account and your store is currently being synchronised to Amazon By Codisto. We have not charged your account and have reached out directly to help resolve the misunderstanding.
Nikki
If you sell unique products that do not have unique product identifers this is a nightmare. Amazon makes it very difficult and this app does not overcome that.
I am an artist and each of my works is unique. We do not have GTIN so had to go through an exemption process with Amazon - fair enough.
I still though cannot make my works active - Codisto customer service has been responsive but as far as I can see the issue I have has been resolved on one of my works not all of them!
If I have to repeat the recommended workaround process for each work I want to list I may as well list directly to Amazon for all the time this is saving me.
Thanks for your feedback,
We understand Amazon does require an exemption process that we cannot bypass if you make your own products, but we do bypass so many other Amazon restrictions/errors.
We have reached out to show you how to use our bulk edit on all of your listings and the benefits our app has over listing directly on Amazon.
Nikki
Atrociously bad app that is not even functional. Missing Amazon product categories (such as Wall Art). Shows items continuously as 'publishing' even though they have failed to publish and are awaiting you to take action (to update fields that don't match what is in Amazon.
Do yourself a favor and just create your listings directly in Amazon. The time spent fighting with this App is not worth it.
Thanks for your feedback,
We can see you reached out to our support but left and didn't return. We have solutions to your comments and have reached out once more. Wall Art is available under Posters and Prints. We would appreciate the opportunity to show you how functional our app can be.
Nikki
The worst Shopify FBM to Amazon listing app ever. Parent SKUs aren't paired with Varients in ASC, feeds don't provide all the information to Amazon, and this app doesnt screen for potential errors. Anytime i reach out to Codisto support, they research, tell me to communicate with Amazon , provide a batch ID and amazons error message and now I'm the middle person relaying information back & forth to Codisto with no resolution. A simple listing became a nightmare for 2 weeks straight, dont waste your time.
I signed up a month or so ago. Followed their instructions to setup amazon id's etc - verified over the top ID requirements on the basis of info provided that first 50 orders will be free. I thought that's great way to test waters, however within a week of joining I get charged $64 - keep in mind my listings were not even active. I contacted the app team and was told they are NOT amazon ....and 3rd part = why has Shopify & app developer not made this clear to begin with, also app developer apparently has zero leverage with Amazon - so I got handballed to Amazon who have till date not refunded my money. Just upset at the whole BS
Thanks for your feedback
We have reached out directly. We are an integration app and our only affiliation with Amazon, eBay, Walmart and Google are through their API. All marketplaces have their own charges that we are not in control of. We apologise if you feel you have been misled about these charges whilst installing our app, we will happily take further feedback on this process.
Nikki
this app doesn't even work, even after going through everything correctly with support, the product never gets fed into amazon or is even clear if its active or approved or what exactly, very unclear and frustrating process. no thanks
Thanks for your feedback,
We have reached out to provide further support. We understand it can be frustrating sometimes, but our team are on hand 24/7. We would love to show you the huge benefits of using Codisto.
Nikki