Amazon by Codisto , 686 Rezensionen
I have been unable to connect my store. I've reached out for help on the issue and am still unable to connect my store. Also, I signed up for a free trial, and was charged the same day. That wouldn't be a problem if I was able to use the app.
Thanks for your feedback,
We have checked your account and your store is currently being synchronised to Amazon By Codisto. We have not charged your account and have reached out directly to help resolve the misunderstanding.
Nikki
If you sell unique products that do not have unique product identifers this is a nightmare. Amazon makes it very difficult and this app does not overcome that.
I am an artist and each of my works is unique. We do not have GTIN so had to go through an exemption process with Amazon - fair enough.
I still though cannot make my works active - Codisto customer service has been responsive but as far as I can see the issue I have has been resolved on one of my works not all of them!
If I have to repeat the recommended workaround process for each work I want to list I may as well list directly to Amazon for all the time this is saving me.
Thanks for your feedback,
We understand Amazon does require an exemption process that we cannot bypass if you make your own products, but we do bypass so many other Amazon restrictions/errors.
We have reached out to show you how to use our bulk edit on all of your listings and the benefits our app has over listing directly on Amazon.
Nikki
Atrociously bad app that is not even functional. Missing Amazon product categories (such as Wall Art). Shows items continuously as 'publishing' even though they have failed to publish and are awaiting you to take action (to update fields that don't match what is in Amazon.
Do yourself a favor and just create your listings directly in Amazon. The time spent fighting with this App is not worth it.
Thanks for your feedback,
We can see you reached out to our support but left and didn't return. We have solutions to your comments and have reached out once more. Wall Art is available under Posters and Prints. We would appreciate the opportunity to show you how functional our app can be.
Nikki
The worst Shopify FBM to Amazon listing app ever. Parent SKUs aren't paired with Varients in ASC, feeds don't provide all the information to Amazon, and this app doesnt screen for potential errors. Anytime i reach out to Codisto support, they research, tell me to communicate with Amazon , provide a batch ID and amazons error message and now I'm the middle person relaying information back & forth to Codisto with no resolution. A simple listing became a nightmare for 2 weeks straight, dont waste your time.
I signed up a month or so ago. Followed their instructions to setup amazon id's etc - verified over the top ID requirements on the basis of info provided that first 50 orders will be free. I thought that's great way to test waters, however within a week of joining I get charged $64 - keep in mind my listings were not even active. I contacted the app team and was told they are NOT amazon ....and 3rd part = why has Shopify & app developer not made this clear to begin with, also app developer apparently has zero leverage with Amazon - so I got handballed to Amazon who have till date not refunded my money. Just upset at the whole BS
Thanks for your feedback
We have reached out directly. We are an integration app and our only affiliation with Amazon, eBay, Walmart and Google are through their API. All marketplaces have their own charges that we are not in control of. We apologise if you feel you have been misled about these charges whilst installing our app, we will happily take further feedback on this process.
Nikki
this app doesn't even work, even after going through everything correctly with support, the product never gets fed into amazon or is even clear if its active or approved or what exactly, very unclear and frustrating process. no thanks
Thanks for your feedback,
We have reached out to provide further support. We understand it can be frustrating sometimes, but our team are on hand 24/7. We would love to show you the huge benefits of using Codisto.
Nikki
Terrible, they offer the free trial and then the app has so many errors that you can't publish the products, I contacted the several times and none of their operators have been able to fix the issue.
The trial period has been wasted to fix the errors not yet fixed, this app gives just a ton of headache when it was supposed to make things easier, it just looks like a scam.
Thanks for your feedback
Yes, there are Amazon Listing errors (from Amazon) that we are in process of resolving. An onboarding has been scheduled and I have reached out personally to ensure these are resolved.
Nikki
It's a very counter-intuitive and unreliable app. While we could get used to the weird quirks and backward design, a few times so far, the app stopped ingesting orders without warning, and it damaged our Amazon seller account. The number one thing one would expect for this type of app is to be reliable, but it does a very poor job of that. The support wasn't of much help either.
Thank you for your feedback,
We have reached out to explain why the orders were not sent. The link is checked at the time the order is received from Amazon.
At which point it goes into our database as linked or not. It does not re-attempt to create a link at the time the order is sent to Shopify.
The reason why we have this in place is to protect merchants from being billed for past orders that have been created already.
Please reach out if you require further assistance.
Nikki
Absolutely terrible app. Might as well bypass it as there is nothing automated or helpful to get your products on amazon. Reached out for help on one occasion and it was clear they don't want to solve problems. Didn't want to reach out again, because, why would you?
Thank you for your feedback,
There is an error on your Amazon account. Once this is resolved we can assist you with connecting you to Amazon by Codisto. We do not have access to your Amazon account to resolve this. We would appreciate an opportunity to show you what our app is capable of, if you will allow.
Nikki
App is completely useless and terrible. If your inventory is managed by a 3rd party app (as is the case for most every dropshipper) the app will not recognize this and will assign everything a value of 1. The descriptions do not transfer over. So many errors and bugs trying to set it up. Do not waste your time if you are a dropshipper. this app is completely useless.