Anmeldelser (30)
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Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.
I'm sorry to hear about your experience, and we genuinely appreciate your feedback. Our goal is to provide excellent support, even for users on our free plan, and we’ve made several efforts to assist you.
We reached out regarding your Amazon account health and requested temporary collaborator access to your store, which we understand was declined. Additionally, we provided a link to book a call, but it seems there was a small issue with the link due to an extra period you put at the end. Please note that our tool is specifically designed for Amazon Sellers and is not suited for affiliate purposes, as advertised.
Please know that Shopify can verify all the ways we've attempted to help, and we remain committed to supporting you. We want to ensure a smooth sync between Amazon and Shopify, and we're here whenever you're ready to collaborate with us. Feel free to reach out at your convenience! We would be happy to make this work for you!
To the Easy Tool team, I’d like to thank the support for jumping on a Sunday call with me and showing me how to connect my products in less than 15min!!! Amazing work, I could not be happier!
Quick and easy system to manage all my sales and fulfillment from Shopify!
Quick and efficient way to link Shopify to Amazon, I recommend this app.
Leaving here 5 stars for set-up tutorial, app easiness and pro-active support. I wish other apps could learn from ToolE. Awesome work guys!
Fast support and super efficient app!
Very Easy to setup, I am satisfied with this connector and highly recommend to anyone looking to use Shopify for all their orders and stock.
I just started using this app, and the customer service (thanks to Dora) was quick to respond and help me get it working. I hope the service continues to be this efficient.
Thank you so much for your positive review! We're thrilled that our app has made your work easier and that our support team could help you quickly. If you need anything in the future, don't hesitate to reach out. Happy selling! 😊
We had a situation where FBA orders were not fulfilled automatically so we contacted the support and they fixed this in less than a day. We appreciate they very quick on support and able to understand or need immediately to fix it. Thank you again !
Thank you- we really appreciate your feedback and are working internally to have even more FBA features to help you grow your business!
app works great with orders and inventory, too bad it doesn’t allow to export product catalog yet.
Hello there, thank you for your suggestion. Our app really wants to focus on helping you with your day to day operations such as inventory management and orders. Nevertheless we might tackle catalog export in the future!