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We couldn’t match our variant products at first as there were a lot of them but the support guided us through everything and now we can say we are ready for our high season coming up.
Was pleased by the instant response I got from support to my questions regarding sync process. Impressive how when order is placed on Amazon I can see it with all the information in my Shopify orders. Didn’t know this could be possible.Thank you for making my work easier,
Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.
I'm sorry to hear about your experience, and we genuinely appreciate your feedback. Our goal is to provide excellent support, even for users on our free plan, and we’ve made several efforts to assist you.
We reached out regarding your Amazon account health and requested temporary collaborator access to your store, which we understand was declined. Additionally, we provided a link to book a call, but it seems there was a small issue with the link due to an extra period you put at the end. Please note that our tool is specifically designed for Amazon Sellers and is not suited for affiliate purposes, as advertised.
Please know that Shopify can verify all the ways we've attempted to help, and we remain committed to supporting you. We want to ensure a smooth sync between Amazon and Shopify, and we're here whenever you're ready to collaborate with us. Feel free to reach out at your convenience! We would be happy to make this work for you!
I’ve got only good things to say about this app and their support, it is by far the best syncing app that was able to customize with a quick workaround to our specific needs
10/10 user experience! The support team is extremely helpful, and prompt with their replies. I had a couple of small hiccups setting up the app, some on my side, some small stuff on theirs, but working with their team made the setup a breeze, and the app is truly a game changer for anyone selling on Amazon. I can't recommend this app enough!
Glad to hear our app is a game changer. Just remember, with great power comes great responsibility...😉
Keep crushing it on Amazon!
I asked for a specific feature that could help me match my products and inventory in different locations and the team was quick to respond and give me an ETA for implementation. I was pleased to have a solution for my specific case.
Good and stable syncing with amazing support that can monitor ahead of time if any orders are not fulfilled on time and gives you notification ahead of time to protect your seller metrics. This is a very useful feature. Well done to the Easy Tool team.
We were looking for a simple and straightforward connector between Shopify and Amazon and ToolE. Was set-up in a few hours and tips their Customer Service is so friendly with speedy replies. We have only good things to say
Hey Tahzeeb Shop!
Thank you so much for the glowing review! 🌟 We’re thrilled to hear that ToolE was the simple connector you were looking for between Shopify and Amazon. It’s awesome to know you set it up quickly and found our customer service to be friendly and speedy!
If you ever need anything or have more feedback, we’re here for you. Wishing you continued success!
We’ve been struggling to find a syncing app that helps us with our custom message orders for a long time and the support was quick and helpful to walk us through. They are real Amazon pros. Thank you for helping us smooth out our operations.
“I don’t usually leave reviews, but this one really deserves one. Being able to connect all my products and have the orders syncing through my store in less than 1 hour made my day. Support response time was also immediate. Game changer and time saver.
Well, well, well... look who decided to break their "no review" streak for us! We're blushing.