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Lamento decirles que la atención al cliente es pésima y la información que dan no está corroborada, no la recomiendo para nada, sobre todo el trato y la falta de respeto a los horarios y las citas concertadas es una de lo que más ha sido molesto en este contacto, sin hablar de la perdida de tiempo, ya que tengo más de 3 semanas esperando hablar con el personal de atención al cliente de esta aplicación. Espero poder advertir a los usuarios sobre el mal manejo de nuestro tiempo por esta aplicación. Si Shopify quiere revisar los correo enviados para que se den cuenta de la veracidad de los que establecí aquí. Voy a enviarlos a través de Atención al cliente para que puedan protegernos como usuarios.
I'm sorry to hear about your experience, and we genuinely appreciate your feedback. Our goal is to provide excellent support, even for users on our free plan, and we’ve made several efforts to assist you.
We reached out regarding your Amazon account health and requested temporary collaborator access to your store, which we understand was declined. Additionally, we provided a link to book a call, but it seems there was a small issue with the link due to an extra period you put at the end. Please note that our tool is specifically designed for Amazon Sellers and is not suited for affiliate purposes, as advertised.
Please know that Shopify can verify all the ways we've attempted to help, and we remain committed to supporting you. We want to ensure a smooth sync between Amazon and Shopify, and we're here whenever you're ready to collaborate with us. Feel free to reach out at your convenience! We would be happy to make this work for you!