Shipr for Amazon FBA / MCF
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Very Disappointed. The app didn't create a fulfillment service selection for my product so I had to uninstal > reinstall to correct the issue. Upon trying to reinstall I received a 500 error that Shopify was unable to resolve. There is not support for the product and documentation is vague. Now I'll have to dispute charges with credit card company. Just a headache all around. I've spend days trying to resolve the issue without a peep from Shpir.
While we truly appreciate you taking the time to share your feedback, we’re genuinely sorry to hear that your experience with our app was not a positive one.
We’d like to clarify that Shipr does not create a fulfillment service on your Shopify store, nor is this stated anywhere in our documentation. Instead, Shipr uses the inventory location configured within the app and assigns it as the default location for order fulfillment—no additional fulfillment service setup is required.
We were a bit disappointed that we didn’t get a chance to assist you before the review was posted. Had you reached out to us even once, our team would have been more than happy to investigate and resolve the issue for you. We did try to contact you shortly after the review was submitted, but unfortunately, we haven’t received a response yet.
You can write to us anytime at support@shipr.freshdesk.com. We're happy to help.
Never use this app. Changed all the shopify inventory quantity to 0 when not listed on Amazon destroyed our sales on ebay and shopify and lost all sales history on popular items. This app was the biggest mistake we ever made no control options to sync perticular SKUs. App lost us thousands in revenue and time!
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app.
If the app is configured correctly, the inventory gets synced perfectly. The app does not reset the inventory to 0, when not listed on Amazon. I am confident that it is due to some other reason, including activation of Shopify's built in Amazon Integration.
We have hundreds of stores syncing the Amazon products without any issues.
I'd hoped that if you could have emailed us even once we would have investigated the issue for you. You can write to us anytime at support@shipr.freshdesk.com. We're happy to help.
Application qui ne marche pas et service client médiocre.. a fuir
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app.
You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.
