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This graphical user interface is designed to be very intuitive and easy to use, making operations simple and fast. The customer support team's response speed is impressive; they always quickly resolve my queries and issues. The setup process of this system is the most concise and logical I have ever encountered, greatly simplifying my workflow.
This team is fantastic; their products are highly professional and provide us with great assistance. Additionally, their after-sales service is excellent, making them a very professional team.
Easy GUI
Fast with customer support
The easiest and logical setup that I have seen so far ;)
I requested that the fulfillent shoud be done on "fulfilment order" level and not on "order" level and they are working on it. Currenly no app supports this and this would be an absolute game changer in terms of automation for any seller that has multiple shopify warehouses and uses FBA MCF as one of them!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Using the app for 5-6 months now and it constantly doesn't work.
1. Now, it doesn't sync ANY ORDERS for the last 3 days.
2. On the top of this, it does NOT add any tracking number upon fulfilment.
3. Constantly loading slowly or not loading at all.
4. Support is useless
5. Does not sync the right quantities when upsell or post purchase app is active.
If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app.
Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again.
You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.
Application qui ne marche pas et service client médiocre.. a fuir
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app.
You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.
Rock solid! Too many people download an app, install it and rate it right away. Those reviews are useless. I've been using this app for a while now and have pushed almost 400 orders through it to FBA. We use shopify as our single source of truth and FBA for fulfilment. We sell and sync to Amazon, eBay, Facebook, Pinterest and Google shops. And this app has worked perfectly. We've had SKU's stored in two locations and never has stock count between any location been mixed up, regardless of the channel used to sell or if FBA or merchant fulfilled. There isn't much to an app like this - but it's role is critical. Stock count errors piss off customers, cause added costs to reputation with customers and seller channel as it directly relates to your performance as a seller. I tried a few apps and here is the thing, some were so complicated and finicky that I could not trust them. For a mission critical role like managing stock levels across channels and fulfilment you need KISS. I am not using auto fulfilment yet, though I will soon. Also their support is great and importantly they =understand FBA= in as much detail (or more) than Shopify - which is critical.
Thank you for taking the time to leave us such an incredible review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
I highly recommend this app. Saved me a lot of time. The customer service was also very patient and helped me solve the problem. It would be perfect if it can support multiple US Amazons
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs.
Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
We use this app, because it can handle also orders, that are created from third party apps (ebay etc.). We use shipr in AUTO mode and it works fine. Of course you need also the right setting in shopify (as described in the shipr docs). The support is excellent. Just email them.
After trying a number of different apps to automate FBA shipping of my Amazon orders, this app has proven the most flexible, reliable and affordable. The dev team is very responsive and helpful. A couple of great features that most others don't have:
- Uploads tracking information by line item rather than by the entire order. This is CRITICAL when your orders often get shipped out of multiple fulfillment centers and therefore have multiple tracking numbers.
- Customizable shipping out of FBA warehouse vs your own warehouse based on inventory levels. This helped us out a lot.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app for over a year and helping to share the word about us. We’re here for you anytime.
Customer service is unbeatable. This is the only app I've found that can map skus so I can have one product in shopify for both FBM and FBA.
We're happy you had a fantastic time with us! Thanks for your trust, we're lucky for amazing customers like you.