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Has worked well for me, price is reasonable, and support has been good.
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
Very Disappointed. The app didn't create a fulfillment service selection for my product so I had to uninstal > reinstall to correct the issue. Upon trying to reinstall I received a 500 error that Shopify was unable to resolve. There is not support for the product and documentation is vague. Now I'll have to dispute charges with credit card company. Just a headache all around. I've spend days trying to resolve the issue without a peep from Shpir.
While we truly appreciate you taking the time to share your feedback, we’re genuinely sorry to hear that your experience with our app was not a positive one.
We’d like to clarify that Shipr does not create a fulfillment service on your Shopify store, nor is this stated anywhere in our documentation. Instead, Shipr uses the inventory location configured within the app and assigns it as the default location for order fulfillment—no additional fulfillment service setup is required.
We were a bit disappointed that we didn’t get a chance to assist you before the review was posted. Had you reached out to us even once, our team would have been more than happy to investigate and resolve the issue for you. We did try to contact you shortly after the review was submitted, but unfortunately, we haven’t received a response yet.
You can write to us anytime at support@shipr.freshdesk.com. We're happy to help.
I really would like to like this app, but I still need to give it low rating.
The functions are in general totally sufficient für most stores, who want to use MCF. But the biggest downside is, it constantly has issues. I am running this app for about 1 month, and I wrote probably 10 tickets already.
Mysteriously the app suddenly stops doing automatic orders without any reason, then sometimes the order is processed but the tracking link is not updated.
Everything is connected properly and there is stock available, ist just happens so regularily that for a serious business this service is not reliable enough.
Then our valued customers are complaining on our side, that they did not get their package on time or they did not get their tracking link, etc. we suffer and have more workload in the end, because of fail functions of this app.
I decided to use this app because the price was lower compared to the more well known apps, but sadly it does not help when it does not deliver what it should.
They need to improve this issues very urgently, I am sure I am not the only customer, who experiences the same issues.
UPDATE AFTER 4 MONTHS USE:
Over the past 4 months there were similar issues that appeared in a regular basis (every 2-3 weeks)
Through ticketing system the problems were submitted.
The positive point of the app developer is, that they take care of their tickets and try to solve the issue quickly.
Eventhough after solving often similar issues appeared, but they kept trying to improve and solve the issue.
After 4 months now finally the app is working for 2-3 weeks without any issue.
It seems like on my account level they finally were able to solve the major issues, hopefully.
So summarized, an app that has good functions that are good enough to run automatic shipping, good price, it has its issues and bugs, but the team will try to solve the issues, even though be prepared that it will take several attempts to solve it.
Easy installation and configuring. Glad I switched to Shipr.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Shipr makes syncing Shopify with Amazon FBA/MCF simple and reliable. Orders and tracking update seamlessly, inventory stays accurate, and the app is flexible with auto or manual fulfillment. Best of all, their support team is fantastic—quick, helpful, and always ready to solve any issue!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
The inventory quantities are now reflected accurately, which has made our work much more efficient. The support is also prompt and reliable. Although the system is occasionally offline, any questions or issues sent by email are quickly resolved. The UI is also very simple and easy to use. I plan to continue using this app going forward.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
Using the app for 5-6 months now and it constantly doesn't work.
1. Now, it doesn't sync ANY ORDERS for the last 3 days.
2. On the top of this, it does NOT add any tracking number upon fulfilment.
3. Constantly loading slowly or not loading at all.
4. Support is useless
5. Does not sync the right quantities when upsell or post purchase app is active.
If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app.
Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again.
You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.
Easy GUI
Fast with customer support
The easiest and logical setup that I have seen so far ;)
I requested that the fulfillent shoud be done on "fulfilment order" level and not on "order" level and they are working on it. Currenly no app supports this and this would be an absolute game changer in terms of automation for any seller that has multiple shopify warehouses and uses FBA MCF as one of them!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs.
Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Customer service is unbeatable. This is the only app I've found that can map skus so I can have one product in shopify for both FBM and FBA.
We're happy you had a fantastic time with us! Thanks for your trust, we're lucky for amazing customers like you.